Dispatcher

Description

• Ensure compliance with company policies, DOT regulations, and safety standards.
• Coordinate emergency response support for field incidents in accordance with company safety protocols.
• Dispatch crews, drivers, and equipment to field sites using radio, phone, GPS, and dispatch software systems.
• Track and document work orders, job tickets, load information, and daily activity logs accurately.
• Receive and process operational, maintenance, and service requests from field supervisors, crews, and vendors.
• Handle high-volume, time-sensitive requests while remaining calm and professional in fast-paced environments.
• Monitor crew status, travel times, job progress, and completion to ensure efficient resource utilization.
• Gather essential information including job location, scope of work, urgency, safety concerns, and equipment requirements.
• Maintain constant communication with field personnel, operations managers, and third-party contractors.
• Operate multiple communication systems simultaneously and update dispatch systems in real time.

Requirements

We are seeking a calm, detail-oriented, and quick-thinking Dispatcher to coordinate personnel, equipment, and service requests for operations. The dispatcher is responsible for receiving work orders, tracking crew locations, prioritizing operational and safety needs, and dispatching the appropriate resources to active job sites. This role is critical to maintaining safe, efficient, and continuous field operations through clear communication, accuracy, and timely decision-making.

• Willingness to work rotating shifts, nights, weekends, and holidays as required by operations.
• Prior experience in dispatching, logistics coordination, or transportation.
• Ability to multitask, prioritize, and make quick decisions under pressure.
• Strong verbal and written communication skills.
• Proficiency with computer systems, dispatch software, and data entry.
• High school diploma or GED.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance