Assist with providing in-service training for staff and support training and testing for staff certifications.
Review and reinforce standard operating procedures with employees. Address workplace behaviors that raise risk of job-site liability or property damage.
Contact clients as needed to discuss and resolve delinquent payment issues.
Evaluate and discuss with employees their progress to include strengths and weaknesses to assist them with their professional growth and meeting of professional goals.
Train, coach and assist in developing employees.
Visit sites as necessary to check on progress of work and fulfillment of contractual commitments.
Work with clients to ensure that all circumstances involving disagreements as to scope, method of handling on-site conditions, and/or other client dissatisfaction is handled tactfully and with patience and
Complete work in a timely manner as outlined by supervisor.
Ensure work orders are ready for invoicing within three days.
Schedule and direct staff on daily job assignments as needed.
Prepare proposals and estimates for new and established customers.
Plan and monitor job costs and profitability of contracted alarm work to meet department goals.
Follow up on leads, cultivate new contacts, implement specific marketing strategies, and/or expand other related services and offerings.
Meet with current client base to maintain business relationships and promote new business.
Exercise a high level of autonomy in organizing, planning, and prioritizing own work.
Monitor the activity, productivity, and accuracy of employees.
Monitor and enforce safety policies and procedures.
Oversees, plans, schedules, and prioritizes the work of others.
Requirements
nicet ii
bicsi
gamewell fci
fike systems
nec
10 years
Exceptional attention to detail and communication skills.
Seven to ten years of experience installing commercial construction integrated systems.
Use extensive concentration, attention to detail, and ability to multi-task.
Accurately interpret instructions and directives as assigned by supervisor.
Ability to pass various background checks where required.
Ability to perform detailed data entry in work order processing system.
Demonstrated knowledge of NFPA, regulatory standards, and state/local codes.
Reliable transportation, valid State Driver's License with acceptable driving record for use of company vehicle.
Skilled in management, inventory, budgeting, scheduling, and contract/services negotiation.
Effectively and professionally communicate with others – including but not limited to co-workers, customers,
Current certifications in Gamewell FCI & Fike Systems and IFC, BICSI, ADA, or AHJ.
Use personal computer, phone, email, copier, and/or other office equipment.
Advanced knowledge of electrical wiring, NEC, and BOCA.
NICET Level ll or higher
Associate or bachelor's degree in business or related field.
Experience hiring, training, disciplining, and terminating field employees.
Benefits
PTO and Paid Holidays.
Relevant educational and licensure reimbursement for qualified candidates.
Opportunities for training and advancement.
Options for Medical, Dental and Vision insurance for you and your family.
Employee Assistance Program.
Referral Bonuses.
Life Insurance.
Health Savings Account (HSA).
Competitive salary range based on experience.
A 401K plan with a company match.
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
must pass various background checks where required
company is a drug‑free workplace
Company
Overview
1958
Year Founded
Established as a regional fire-sprinkler specialist, laying the foundation for their evolution into a national fire protection leader.
Over 60 years
Years in Service
The company has consistently provided reliable fire protection and security solutions, adapting to technological advancements over six decades.
Evolved into a full-service installer and maintainer of fire protection, low-voltage, security, and life-safety systems.
Backed by private equity and now part of Markel Group, it operates with robust financial backing and national ambitions.
Projects range from healthcare campuses and retail complexes to government facilities and commercial campuses.
Blends widespread reach with local execution through a fleet of vehicles and technicians across the Southeast.
Strength lies in integration, combining fire detection, alarms, sprinklers, and security into unified systems.
Culture + Values
Quality craftsmanship
Exceptional customer service
Integrity
Reliability
Valuing the individual
Stimulating, honest, stable work environment
Family‑oriented work philosophy
Investment in employee training, certification, apprenticeship programs
Environment + Sustainability
Inclusion & Diversity
Diversity & Inclusion 2.9/5
(29 employee reviews)
The company's Diversity & Inclusion rating is based on employee feedback collected by an external platform.
Men 2.4/5
Glassdoor rating
The gender-specific rating for men reflects employee sentiment regarding workplace conditions.
No specific strategic DEI goals or gender ratio statistics publicly disclosed