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IT Specialist
Ues
Full‑service geotechnical engineering, construction materials testing & environmental services.
Provide technical support to end-users and maintain IT systems in a national leader in geotechnical engineering and environmental consulting.
21d ago
Junior (1-3 years), Intermediate (4-7 years)
Full Time
Tampa, FL
Office Full-Time
Company Size
4,000 Employees
Service Specialisms
Engineering
Environmental services
Testing
Inspection
Energy efficiency program delivery
Demand response strategies
Program management
Field operations
Sector Specialisms
Transportation
Infrastructure
Water and Wastewater
Technology
Power Transition
Healthcare
Education
Industrial
Role
What you would be doing
technical support
client communication
it policies
user onboarding
system upgrades
asset inventory
The role involves regular communication with team members, clients, and stakeholders, both in person
Follow established IT policies and procedures for security, data backup, disaster recovery, and software
Escalate complex issues to senior IT staff or vendors as needed and assist with issue resolution.
Assist with onboarding and offboarding processes including setting up and deactivating user accounts,
Provide technical support to end users, including troubleshooting hardware, software, networking, and
Support the implementation of system updates, patches, and upgrades.
Help maintain an inventory of IT assets and ensure proper documentation.
Maintain current knowledge of technology trends, tools, and best practices relevant to the role.
Collaborate with team members on IT projects and initiatives as assigned.
The position involves sitting for extended periods, performing data entry, and engaging in frequent
Assist with the deployment, configuration, maintenance, and monitoring of IT systems, including
What you bring
networking concepts
degree
ticketing systems
manage priorities
operating systems
communication
Basic understanding of networking concepts and hardware (e.g., routers, switches, VPN).
Associate’s or Bachelor’s degree in Information Systems, Computer Science, or a related field, or
Experience with ticketing systems and IT asset management tools.
Ability to manage multiple priorities and respond to user needs in a timely manner
Proficiency with Windows and/or Mac operating systems, Microsoft Office Suite, and common business
Excellent communication and customer service skills
2+ years of experience in IT support or a related technical role.
Strong troubleshooting and problem-solving abilities.
This position does not require regular travel as part of its primary responsibilities. However, occasional
This position primarily operates in a professional office environment, requiring the ability to work at a
Benefits
Information not given or found
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
routine background checks will be conducted for the selected candidate.
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