HVAC Mechanical Technician Level 2

Description

• Coordinate problem resolution with Technical Support, Customer Service, Sales, and other personnel to expedite repairs.
• Conduct regular quality checks throughout the project.
• Prepare necessary reports for project management and clients.
• Troubleshoot mechanical problems and identify solutions.
• Use of test equipment e.g., Digital Variable Multi (DVM), and refrigeration test equipment.
• Review mechanical and technical manuals and project specifications to understand project requirements.
• Deliver and install telecommunications HVAC equipment.
• Proactively identify and address potential quality issues.
• Maintain detailed project documentation including progress reports, work orders and inspection reports.
• Travel to other branches or sites, as required, to assist with product installation, removal, or repairs.
• Ensure all work is performed according to safety regulations and building codes.
• Track activity and progress by communicating job notes and updates with your team.
• Implement quality control measures to ensure project standards are met.

Requirements

• High school diploma or GED equivalent, required.
• May be required to pass additional requirements under the Department of Transportation (DOT).
• Should have 3+ years of HVAC mechanic experience.
• Ability to work collaboratively with other departments.
• Exercise high degree of time management skill, resulting in greater than 90% time billable to customers.
• Reliable attendance and punctuality.
• Working knowledge of HVAC machines and tools, including the designs, uses, repair, and maintenance.
• Strong organizational and multitasking abilities.
• Must have a valid driver’s license, pass a background check, and drug screen.
• Strong desire to deepen expertise in HVAC diagnostics, service, and responsibilities, taking on more complex challenges with each year of employment.
• Ability to work with individuals from diverse backgrounds and with diverse needs, and across remote offices.
• Ability to develop and maintain strong workplace relationships.
• Should also have experience operating heavy equipment, as well as towing a trailer using a service truck.
• Ability to clearly articulate ideas (both written and verbal) to both internal and external customers and to listen effectively to customer needs.
• Proficiency in Microsoft Office and Microsoft TEAMS platforms.
• Requires heavy travel, some evening, weekends and overnight travel.
• Willingness to work flexible hours, including weekends and holidays.
• Possess general knowledge of safety regulations and compliance requirements.
• A score card that reflects performance in areas such as safety, efficiency, work order completion, customer satisfaction, and issue resolution.
• Ability to organize their own work and work independently, with limited supervision.
• Certification from a technical school focused on Journeyman HVAC/Mechanical, preferred.
• Possess a keen eye for detail, and the ability to work in a fast-paced environment.

Benefits

• We offer employee paid accident, critical illness, and hospital indemnity insurance.
• 8 paid holidays.
• Company 401K plan with 100% match on the first 4% of employee contributions.
• Health Savings Account (HSA) with company contribution on eligible High-Deductible Health Plans (HDHP).
• Company-paid life and AD&D insurance, short-term and long-term disability coverage that start on day one.
• Full-time Employees receive a total of 128 Hours of Paid Time Off (PTO) Annually.
• Three medical plan options with employer premium contribution that start on day one.
• Advancement opportunities.
• Training and mentoring – Learn from our experts in the industry.
• Employee paid dental and vision insurance that starts on day one.
• Medical and dependent care Flexible Spending Accounts (FSA) available.
• Competitive pay – Plus incentive opportunities and overtime potential for our hourly employees!
• We offer employee paid legal plans, identity protection, pet insurance, and home & auto discounts.
• The travel expectation for this position could extend up to 2 weeks at a project site, then returning home for a period of time before travelling again - Company vehicle will be provided for assigned territories.

Training + Development

Interview process

Visa Sponsorship

Security clearance