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Taylor Wimpey

Quality Manager

Company logo
Taylor Wimpey
Find a new home near you, let us take care of it.
Conducting quality inspections and reporting findings to improve build quality within production, liaising with other departments to ensure compliance with standards and implementing support and development for site teams.
16d ago
Experienced (8-12 years), Expert & Leadership (13+ years), Junior (1-3 years), Intermediate (4-7 years)
Full Time
Hook, GB, RG27 9XA
Onsite
Company Size
5,000+ Employees
Service Specialisms
Construction
Development
Sector Specialisms
Residential Homes
Role
What you would be doing
client interaction
quality management
training coordination
quality reporting
kpi monitoring
process improvement
  • Liaising with Site Managers and Commercial over areas of concern or material issues which may result in quality risks.
  • Undertake Quality Inductions with new subcontractors.
  • Liaising with Site Managers, Production Managers and Commercial in regards to concerns with any contractors.
  • Issue Quality Non- Conformities and follow up on any actions.
  • Responsible for conducting quality training as part of the induction for new site staff and apprentices.
  • Ad hoc inspections of plots nearing completion to ensure HQI quality is maintained.
  • Responsible for identifying training requirements and then coaching and training site management and direct trades in regards to build knowledge and quality.
  • Complete quality reports using a phone/tablet-based app to record findings (Site Audit Pro).
  • Conducting inspections across all sites within a BU on a regular rotating basis ensuring each visit is planned and programmed in with the Site Management and/or trades.
  • Ensure the Build Quality Checklist (BQC) for the Site Management team and individual trade BQCs are complete.
  • Maintain an open line of communication with the warranty provider to collaborate on potential areas of concern and build good relationships with inspectors.
  • Ensure any actions from quality reports are distributed and closed out by the relevant Site Management, Trade and/or department.
  • Coordinate training and development of staff on quality procedures and trade standards.
  • Meet regularly with other departments to feedback and follow up any improvements in regards to quality.
  • Meet with the Head of Customer Service regularly to understand any concerns in regards to quality during the build.
  • Produce a monthly report to the Regional Board and UK Head of Production summarising any points in regards to quality.
  • Undertake quality training events with contractors and trades
  • As necessary attend NHBC resolution meetings for technical support.
  • Monitor and track the progress of the business’s quality KPIs.
  • Liaising with Site Management and Technical in regards to issues with any drawings or details.
  • Ensure the BQC Quality Manager checklist is complete on each site when visiting.
  • Collate and upload relevant findings, reports and photographs in relation to build quality, ensuring the accuracy of weekly reports forwarded to the Production team, contractors and other departments as required.
  • Attend divisional quarterly meetings with the UK Head of Production.
  • Attending meetings with Production Directors/Managers to relay key findings which will be used to inform management strategy.
What you bring
it skills
problem solving
communication
time management
building standards
driving licence
  • Driving licence
  • Problem solving
  • IT skills – Microsoft package, and mobile applications
  • Time Management – Working to deadlines
  • Excellent Communication Skills, written and verbal
  • Knowledge and experience of building standards and warranty provider requirements
  • Attention to detail
  • Previous inspection role within the house building industry
Benefits
Information not given or found
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
  • criminal background check may be required
Company
Overview
  • One of the UK's leading residential developers, specializing in the construction and sale of new homes across the country, with operations across 22 regional businesses.
  • With a rich history dating back to the 19th century, the company has established itself as a prominent player in the British housing market.
  • Offers a diverse range of properties, from compact apartments to spacious family homes, catering to various budgets and lifestyle needs.
  • Innovative schemes such as the 'Own New Rate Reducer' provide competitive mortgage rates for both first-time buyers and existing homeowners, simplifying the path to purchasing a new home.
  • Operations extend beyond mere construction, encompassing land acquisition, planning, and development of entire neighborhoods, contributing to local infrastructure and amenities.
Culture + Values
  • Dedicated Customer Service: Ensuring a smooth and satisfying home-buying experience for all customers.
  • Quality Assurance: Maintaining high standards in construction, emphasizing quality in materials and workmanship.
  • Building a Better World: Contributing positively to the environment and society through sustainable practices and community engagement.
  • Creating Better Communities: Developing thriving communities by integrating local needs and enhancing residents' quality of life.
Environment + Sustainability
2045 Net Zero
Value Chain Target
Committed to achieving net zero across the entire value chain by 2045, validated by the Science Based Targets initiative (SBTi).
2035 Operations
Net Zero Goal
Aiming to reach net zero in operations by 2035, aligning with global sustainability efforts.
2023 Energy Rating
EPC B Homes
Over 90% of homes built in 2023 achieved an Energy Performance Certificate rating of B, showcasing strong sustainability performance.
1.5°C Pathway
Science-Based Target
Net zero target validated against the 1.5°C mitigation pathways by the Science Based Targets initiative (SBTi).
  • A comprehensive environment and sustainability strategy is in place to reduce environmental impact and promote sustainable development.
  • Energy-efficient homes are constructed to reduce the environmental footprint and provide long-term cost savings for homeowners.
  • Features of energy-efficient homes include insulation, energy-efficient walls and windows, 100% low energy light fittings, and energy-efficient appliances.
Inclusion & Diversity
44% Board, 33% Workforce
Gender Diversity Representation
women make up a significant portion of leadership and overall workforce.
10,438 Homes, 23% Affordable
New Homes in UK
this includes homes built in joint ventures in the UK in 2023.
98% Agree
Employee Sentiment
percentage of employees who feel the company prioritize health & safety.
  • A comprehensive inclusion and diversity strategy promotes equal opportunities, increases representation of underrepresented groups, and fosters an inclusive culture.
  • Employee resource groups support women, LGBTQ+ employees, and ethnic minorities.
  • Targets aim to improve diversity in leadership positions and gender balance across all organizational levels.
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