Curo
A West of England housing association and house‑builder providing affordable and market homes plus care and support services
5 days ago
$30,163 - $30,163
Intermediate (4-7 years), Expert & Leadership (13+ years), Experienced (8-12 years)
Full Time
Bath, England, United Kingdom
Onsite
Company Size
503 Employees
Service Specialisms
Sector Specialisms
Description
digital marketing
website management
booking systems
data analysis
event operations
health & safety
The Marketing and Events Manager role at Curo, based in Mulberry Park, Bath, is a full‑time permanent position (40 hrs/week) on a rota including evenings and weekends. The role aims to inspire and deliver high volumes of take‑up for Hub activities through digital, face‑to‑face and traditional marketing channels, while managing the Hub’s events, room hire and café operations.
The manager will be responsible for reporting marketing KPIs to the Hub lead and Board, ensuring excellent customer experiences both in‑person and virtually, and maintaining health and safety compliance for staff, visitors and contractors.
- Generate sustainable income by letting the Hub’s mixed‑use spaces and delivering community benefit.
- Serve as primary contact for all events, coordinating tours, bookings, administration and post‑event feedback.
- Oversee day‑to‑day operation of events, room hires, café activity and duty management, ensuring safe, smooth delivery and excellent customer service.
- Lead end‑to‑end digital marketing campaigns across social media to promote the Hub’s café, room hire, community engagement and events.
- Maintain the Hub’s website, online booking and payment systems, ensuring accurate diaries, up‑to‑date content and timely payments.
- Collect, manage and act on customer feedback and complaints, sharing learning and implementing improvements.
- Monitor competitor venues and marketing activity to inform promotion and programming decisions.
- Produce data analysis and reports on marketing and event performance, measuring success against KPIs.
- Recruit, manage and support casual Events and Marketing Assistants, trainees and work placements, acting as first point of contact across all channels.
- Design and deliver an annual programme of community‑focused events to generate income and increase engagement.
- Build and nurture partnerships with local groups, charities and organisations, leading joint initiatives such as the lifelong learning project “The 3Ls”.
- Ensure health and safety compliance for staff, visitors and contractors in line with legislation and organisational policies.
- Provide strong leadership, organisational, administrative and reporting skills, and work effectively under pressure to meet deadlines.
Requirements
digital marketing
social media
umbraco
leadership
organisational
data analysis
The ideal candidate has a solid understanding of marketing, proven experience running digital campaigns and events (including virtual), strong organisational and leadership skills, and the ability to analyse data, meet deadlines and produce clear reports.
- Demonstrate expertise in running digital marketing campaigns, maintaining social media platforms and website CMS (e.g., Umbraco).
Benefits
Curo offers a salary of £30,163 plus benefits such as 26 days annual leave (rising to 29), a birthday day off, up to 10 % pension matching, flexible health‑cash plans and an employee assistance programme.
Training + Development
Interview process
Visa Sponsorship
Security clearance
Overview
14,000 Homes
Homes Managed
Over 14,000 homes are owned and managed across Bath, Bristol, and surrounding areas, serving more than 25,000 residents.
£60 Million
Annual Turnover
Annual turnover recently approached £60 million, reflecting the company's significant commercial activity.
£65 Million
Build-to-Rent Scheme
Mid-project takeover of a £65 million build-to-rent scheme in Gravesend demonstrates capability in completing major developments.
- Established through the merger of several Bath-area housing associations, it grew rapidly into a major West of England landlord.
- Renovation projects include Mulberry Park on a former MoD site and refurbishment of estates previously slated for demolition.
- Projects span affordable housing, shared ownership, market sales, supported, and sheltered schemes.
- Notable work includes fit-out and new build contracts at high-profile locations like Power Road Studios, Shinfield Studios, and Spitalfields Works.
- Significant shift from demolition to refurbishment of Foxhill plans following resident legal action, prioritizing local input.
- Operating as a community benefit society, surplus from commercial activity is reinvested into social housing and support initiatives.
Culture + Values
- We are committed to delivering outstanding customer service.
- We take pride in being a trusted partner for our customers.
- We foster a culture of collaboration, mutual respect, and accountability.
- We support the personal development of our colleagues, enabling them to grow and succeed.
- We act with integrity and professionalism in everything we do.
Environment + Sustainability
Net Zero 2050
Carbon Neutrality Goal
Target to achieve net zero emissions, balancing carbon emissions with carbon removal.
- Promotes the use of sustainable building materials in construction projects.
- Actively reduces waste and improves recycling practices across operations.
- Supports and invests in low-carbon energy solutions.
Inclusion & Diversity
48% Female Employees
Gender Equality
Percentage of the workforce made up of women employees.
- strives to create an inclusive culture where everyone is treated with respect and dignity.
- aims for diversity in its workforce, regardless of background or personal characteristics.
- focuses on providing a supportive environment for employees of all genders, ethnicities, and identities.