2nd line project engineer at Icor International, Inc. in Borehamwood, England, United Kingdom | Kablio

Role

You will be responsible for the implementation of projects to our wide range of clients. This could range from simple, one-day jobs to multi-strand, complex systems migrations, and security hardening.

Experience with hosted telephony systems and Windows Server, including GPO, AD, File Servers, and other server roles.
Knowledge of Jamf, SharePoint Online, Teams setup, and Microsoft Azure administration.
Familiarity with Intune, including Device Management, Conditional Access Policies, and Autopilot.
Proficiency in Windows OS (10 and 11) and understanding of DNS, DHCP, TCP/IP, LAN, Routing, VPN, and WAN.
You enjoy working as both a part of a team and leveraging the expertise of others to solve problems.
You have at least 5 years' experience in a commercial IT Support environment, preferably within an MSP and a strong understanding of computer hardware, software, networking, and operating systems
You have exceptional customer service skills with a proven ability to quickly build rapport.
Proficiency in Microsoft Office 365 services and email services (Exchange, Exchange Online, Mimecast, Gmail).
Interest and exposure to security, including firewalls and Windows security for servers and workstations.
You are patient, empathetic and able to communicate technical concepts to non- technical users.

Your successful delivery of projects will help our clients achieve the IT roadmap we help set out as well as meet their demands, whether thats due to growth, business change or even an office move.

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Company

Founded with a vision to deliver high-quality engineering and construction services across various sectors.
Focus on delivering complex infrastructure projects with a commitment to excellence and innovation.
Expertise in water resources, energy, and industrial sectors, providing tailored solutions to meet client needs.
Has a proven track record of successfully managing large-scale projects from design through to completion.
Renowned for its ability to navigate and overcome challenging project environments, ensuring timely delivery.
A trusted partner for government agencies and private sector clients alike, building long-term relationships.

Joined EPA GreenChill Advanced Refrigeration Partnership to reduce refrigerant emissions and environmental impact through non‑ozone‑depleting refrigerants, lower leak rates and adopt green refrigeration technologies
Launched Green Shot™ Environmental Initiative with four pillars—production & administrative activities, facilities & grounds, employee recycling program, and using communications to improve industry environmental stewardship
ISO 9001 certified—ensuring operational standards include environmental management in quality systems