Description

The Leasing Manager leads the leasing team to achieve effective leasing, marketing, and positive community relations within an apartment complex. This role is accountable for driving occupancy, enhancing resident satisfaction, and supporting the property’s financial objectives.

Key duties include generating and qualifying leads, conducting tours, and closing lease agreements while adhering to Fair Housing guidelines. The manager also implements marketing initiatives within budget, plans resident events to improve retention, and oversees the leasing staff through training, evaluation, and incentives. Coordination with maintenance, handling paperwork for move‑ins and move‑outs, maintaining social media presence, and performing market research complete the core responsibilities.

• Generate and qualify leads, schedule appointments, conduct tours, and close lease agreements.
• Implement marketing strategies within budget to drive traffic and promote the community.
• Plan and host resident events to boost retention and community engagement.
• Oversee leasing staff through training, performance evaluation, and incentive programs.
• Process applications, perform credit checks, and manage lease paperwork for move‑ins and move‑outs.
• Maintain the property’s social media presence and conduct market research on competing properties.
• Manage lease renewals, send notices, apply fees, and update property‑management software.
• Provide exceptional resident service and coordinate with maintenance for timely repairs.

Requirements

A bachelor’s degree or an equivalent combination of education and experience is required, with preferred candidates having four years of leasing experience and two years in a supervisory role. The position demands strong leadership, a customer‑service focus, and the ability to manage multiple leasing activities concurrently.

The role involves typical office work, occasional stair climbing, and the ability to lift items up to 20 lb, as well as regular interaction with residents in person and via phone or computer. Work is primarily on‑site in an open‑office environment, with occasional exposure to outdoor elements.

• Require proficiency with Microsoft Office, property‑management software (e.g., PopCard, LTS), and Adobe.
• Must possess a valid driver’s license and meet physical requirements such as occasional lifting up to 20 lb.

Benefits

At RPM, we focus on people‑first values, offering top industry pay, comprehensive benefits, and clear pathways for career training and education. Our business is built on delivering extraordinary experiences for both residents and employees. We invite candidates to begin an extraordinary journey with us.

RPM Living provides weekly pay, comprehensive health coverage, employer‑paid employee assistance, mental‑health and wellness programs, and additional insurance options. Employees also benefit from a 401(k) with a strong company match, professional development opportunities, DEIB initiatives, paid time off, floating holidays, volunteer days, and various discounted perks.

• Offer weekly pay, comprehensive health coverage, and employer‑paid assistance programs.
• Include a 401(k) plan with robust company match and opportunities for professional development.
• Provide paid time off, floating holidays, volunteer days, and employee discount programs.

Training + Development

Interview process

Visa Sponsorship

Security clearance