Night Auditor l Full Time l Aloft Vaughan Mills at Silver Hotel Group in Vaughan, Ontario, Canada | Kablio

Role

Description

reservations

guest service

night audit

cash handling

check‑in

key security

Live the Aloft spirit, bringing modern design, expressive style, and local know-how into every guest and team interaction
Answer incoming phone calls and process new reservations efficiently.
Participate in a fun and supportive working environment where team members aspire to do what is right and are given the empowerment to execute
Respond to guest inquiries and handle requests professionally and promptly.
Maintain guest security through proper handling of room keys and personal information.
Adhere to company policies and procedures while completing operational tasks such as maintaining files and preparing the system for the next day.
Live the corporate culture, personifying it in daily interactions with both guests and team members
Provide exceptional customer service to all guests.
Perform night audit duties, including balancing revenue and settlement accounts.
Ensure accuracy in daily transactions and follow all cash-handling procedures.
Meet guests from around the world in a fast-paced, forward-thinking space
Welcome, greet, and assist guests, including performing check-in and check-out procedures.

Requirements

light speed

customer service

communication

work authorized

flexible schedule

Light Speed PMS experience is an asset.
Exceptional customer service skills.
Available to work days, evenings, weekends, and/or holidays as required;
Excellent written and verbal communication skills are essential.
Must be legally authorized to work in Canada.

Benefits

Hotel Stay Discounts
Leadership Development across our portfolio of properties
Annual Wellness Credit
Work with a team who bring great energy to all they do and keep things comfortable
Volunteer Hour Rewards
Team Building Events
Annual Scholarship Opportunities (for you and your kids)
Donation Matching Program
Team Member Referral Program

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

Founded with a passion for creating exceptional hotel experiences that elevate guest satisfaction.
Silver Hotel Group has become a trusted name in hotel management, with a focus on innovation and customer care.
The company excels in hotel development, offering cutting-edge facilities and seamless operational management.
With a diverse portfolio of hotels across multiple regions, Silver Hotel Group is known for transforming properties into luxury destinations.
The group's projects span from boutique properties to large-scale resorts, all designed with sophistication and comfort in mind.
Silver Hotel Group's expertise lies in optimizing operational efficiencies while maintaining the highest service standards.
Notable for its adaptability, the company continually evolves to meet the changing needs of travelers in a competitive industry.
Silver Hotel Group has a strong presence in both established markets and emerging locations, ensuring global reach and relevance.

Culture + Values

We are committed to creating a welcoming, friendly, and professional atmosphere for all our guests and employees.
Our focus is on delivering exceptional service with passion, respect, and integrity.
We strive to be a company where employees can grow, thrive, and succeed.
We believe in fostering teamwork and collaboration across all levels.
Our approach is grounded in continuously improving our standards and delivering results with excellence.

Environment + Sustainability

2050

Net Zero Target

Aiming to achieve net-zero carbon emissions by the year 2050, marking a significant commitment to combating climate change.

20%

Single-Use Plastics Reduction

Reducing single-use plastics in operations by 20% annually, contributing to global efforts to minimize waste and pollution.

Committed to reducing carbon footprint and improving environmental impact.
Focus on energy-efficient practices, waste reduction, and responsible resource management.
Implement water-saving technologies in operations.
Continuously monitor and assess environmental performance for continuous improvement.

Inclusion & Diversity

We embrace a culture of inclusivity and fairness, where all employees are valued and respected.
We support gender equality and are working towards increasing the representation of women in leadership roles.
Our recruitment practices prioritize diverse candidates to ensure a wide range of perspectives and experiences.
We have implemented mentorship programs aimed at empowering women and underrepresented groups.

Articles

Careers

Stay With Confidence

Role

Description

reservations

guest service

night audit

cash handling

check‑in

key security

Live the Aloft spirit, bringing modern design, expressive style, and local know-how into every guest and team interaction
Answer incoming phone calls and process new reservations efficiently.
Participate in a fun and supportive working environment where team members aspire to do what is right and are given the empowerment to execute
Respond to guest inquiries and handle requests professionally and promptly.
Maintain guest security through proper handling of room keys and personal information.
Adhere to company policies and procedures while completing operational tasks such as maintaining files and preparing the system for the next day.
Live the corporate culture, personifying it in daily interactions with both guests and team members
Provide exceptional customer service to all guests.
Perform night audit duties, including balancing revenue and settlement accounts.
Ensure accuracy in daily transactions and follow all cash-handling procedures.
Meet guests from around the world in a fast-paced, forward-thinking space
Welcome, greet, and assist guests, including performing check-in and check-out procedures.

Requirements

light speed

customer service

communication

work authorized

flexible schedule

Light Speed PMS experience is an asset.
Exceptional customer service skills.
Available to work days, evenings, weekends, and/or holidays as required;
Excellent written and verbal communication skills are essential.
Must be legally authorized to work in Canada.

Benefits

Hotel Stay Discounts
Leadership Development across our portfolio of properties
Annual Wellness Credit
Work with a team who bring great energy to all they do and keep things comfortable
Volunteer Hour Rewards
Team Building Events
Annual Scholarship Opportunities (for you and your kids)
Donation Matching Program
Team Member Referral Program

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

Founded with a passion for creating exceptional hotel experiences that elevate guest satisfaction.
Silver Hotel Group has become a trusted name in hotel management, with a focus on innovation and customer care.
The company excels in hotel development, offering cutting-edge facilities and seamless operational management.
With a diverse portfolio of hotels across multiple regions, Silver Hotel Group is known for transforming properties into luxury destinations.
The group's projects span from boutique properties to large-scale resorts, all designed with sophistication and comfort in mind.
Silver Hotel Group's expertise lies in optimizing operational efficiencies while maintaining the highest service standards.
Notable for its adaptability, the company continually evolves to meet the changing needs of travelers in a competitive industry.
Silver Hotel Group has a strong presence in both established markets and emerging locations, ensuring global reach and relevance.

Culture + Values

We are committed to creating a welcoming, friendly, and professional atmosphere for all our guests and employees.
Our focus is on delivering exceptional service with passion, respect, and integrity.
We strive to be a company where employees can grow, thrive, and succeed.
We believe in fostering teamwork and collaboration across all levels.
Our approach is grounded in continuously improving our standards and delivering results with excellence.

Environment + Sustainability

2050

Net Zero Target

Aiming to achieve net-zero carbon emissions by the year 2050, marking a significant commitment to combating climate change.

20%

Single-Use Plastics Reduction

Reducing single-use plastics in operations by 20% annually, contributing to global efforts to minimize waste and pollution.

Committed to reducing carbon footprint and improving environmental impact.
Focus on energy-efficient practices, waste reduction, and responsible resource management.
Implement water-saving technologies in operations.
Continuously monitor and assess environmental performance for continuous improvement.

Inclusion & Diversity

We embrace a culture of inclusivity and fairness, where all employees are valued and respected.
We support gender equality and are working towards increasing the representation of women in leadership roles.
Our recruitment practices prioritize diverse candidates to ensure a wide range of perspectives and experiences.
We have implemented mentorship programs aimed at empowering women and underrepresented groups.

Articles

Careers

Stay With Confidence