Resource Manager

Overview

Manages field staff assignments, training, and performance for gas power projects.

Key Responsibilities

• crew planning
• training records
• employee readiness
• utilization reporting
• customer feedback
• immigration docs

Tasks

-Participate in quarterly talent development review processes to retain top talent -Partner with the Regional Training, Development, and Qualifications Manager (TDM) to determine and coordinate career development opportunities for employees and gaps in the workforce that need to be addressed. Ensure that TDM has overview of current employee training records and certificates which need to be uploaded to appropriate systems. -Provide regular feedback to field employees about performance and behaviors. Conduct annual performance reviews for all eligible employees. -Manage field employees including employee contracts, vacation, contract reviews, employee performance evaluations, identify training and job assignment, mobilization of field employees, and address daily employee needs and requests -Assign employees to jobs based upon their skills, abilities, availability, and crew performance to maximize the effectiveness of the crew -Partner with Service Managers, Field Service Coordinators, and the Immigration team to complete necessary immigration documents and ensure employees are clear for travel -Analyze customer feedback and performance feedback (through Field Performance Survey) and post-outage data to determine ways to improve future customer satisfaction, resource utilization and reduce cost -Participate in creating recruitment strategies and interviewing candidates to maintain a strong and effective team -Assemble well-balanced crews to ensure execution with safety and quality. Optimize crew composition using analytical data sources such as Service Max and Kahuna. -Collaborate with other Resource Managers in other regions in order to export and/or borrow field employees needed to cover gaps in the global FieldCore regions or bring the right resource needed to fulfill outages in your region. Ensure global partnership goes both ways. -May be assigned other duties to help proactively drive our FieldCore vision and align with our organization’s core values. -Ensure employees are up to date on required EHS training -Conduct audits and inspections on the work teams during the execution field activities. -Determine employee readiness statuses by incorporating multiple factors including Service Max Workload, bench, Break-In-Service, and Work Time Regulations -Where applicable, validate crew composition with Resource Director and other resource managers to ensure total crew strength and suitability for the scope of work. -Upon confirming employee availability for a job, work with Field Service Coordinator team to ensure mobilization/demobilization plans. -Recruit and hire prospective employees, manage field personnel, create and negotiate contracts, create and implement productivity metrics related to direct employees. -Report on utilization, bench cost, attrition, training statuses and balanced crew development to drive productivity and reduce cost -Serve as the employees’ primary point of contact regarding training, mobilization, pay, and assignments and resolve concerns or conflicts

Requirements

• project management
• bachelor's
• field engineer
• power generation
• problem solving
• customer service

What You Bring

-Ability to perform a wide variety of duties and responsibilities with accuracy and speed under the pressure of time sensitive deadlines -Excellent customer service and interpersonal skills -English proficiency required -Proficient in project management and planning -Excellent communication and interpersonal skills -3+ years managing and developing employees -Ability and willingness to work holidays, weekends, and overtime as required to staff field assignments and support employees -Ability to solve complex problems -3+ years of specialized/industry experience -Bachelor’s degree or equivalent in related field with minimum three to five years project management experience -Qualification as Field Engineer and 3+ years experience as Field Engineer is a plus -Experience in power generation or technical industry can be substituted for degree and/or project management experience -8+ years applicable experience and demonstrated success/knowledge

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About Fieldcore

-Provides field services and technical solutions to power generation and industrial sectors. -Ensures optimal performance for energy and industrial assets through hands-on support. -Specializes in the maintenance and repair of large, complex equipment used in power generation. -Projects include on-site services to large-scale plant operations and energy infrastructure. -Known for expertise in turbine services, critical maintenance, and turnaround management. -Works with renewable energy technologies and traditional power generation. -Collaborates with leading energy firms to optimize plant uptime and performance.

Sector Specialisms

Visa Sponsorship

-collaborates with immigration team to complete required immigration documents for employees.