Creates paints and performance coatings for industrial, marine, automotive and consumer use worldwide.
Manage global key account, overseeing supply, technical service and toll manufacturing.
1 months ago ago
Expert & Leadership (13+ years)
Full Time
Bengaluru, Karnataka, India
Onsite
Company Size
35,200 Employees
Service Specialisms
Surface treatment
Coatings
Paints
Construction chemicals
Marine coatings
Decorative paints
Automotive coatings
Industrial coatings
Sector Specialisms
Consumer Goods
Buildings and Infrastructure
Industrial Coatings
Automotive OEM Coatings
Aerospace Coatings
Consumer Electronics Coatings
Vehicle Refinishes
Commercial Vehicle Refinishers
Role
Description
quality systems
production planning
technology transfer
sap support
reporting
customer liaison
Address all commercial, technical, and operational queries promptly.
Functional Support Workstreams (e.g. Supply Chain, IT, Finance, HR)
Monitor quality, production schedules, and adherence to agreed specifications.
Act as the primary point of contact for the key customer.
Embed & maintain Quality Systems at Toller Partner in accordance with Customer and Internal requirements. Regular audits of Toller Partner to ensure compliance.
Build and maintain a strategic partnership, understanding the customer’s business needs, production schedules, and expectations.
Achieve revenue, margin, and volume targets for the assigned customer.
Negotiate pricing, delivery schedules, and commercial terms within approved guidelines.
Deliver periodical progress reports, proactively submit information regarding trends within the market and provide recommendations regarding the improvements in the approach to the market.
Provide regular reports on performance, key issues, and risk mitigation to management.
Plan production with toller based on customer forecasts and inventory levels.
Ensure smooth transfer of technical knowledge and compliance with safety and quality standards.
Support roll-out and technology transfer of Customer specific Regional and Global Technology to Toller as required.
Manage the toll manufacturing partner(s) to ensure timely production and supply of coatings.
Maintain accurate sales, production, and dispatch records.
Track sales performance, provide forecasts, and plan for demand fluctuations.
Support SAP MDG & Production environment at Toller and AkzoNobel to manufacture and supply new and existing paints.
Gather customer needs and requirements in cooperation with Regional and Global organization to help build the customer strategy plans.
Use reporting tools as CRM, up-dates the key customers’ databases with valid, accurate and complete information (visits reports, action reports, cases, regulatory requests…)
Promote the positive company reputation and develops long-term relations with customers. Hold and defend the values of the company.
Work closely with supply chain teams to ensure on-time delivery.
Collaborate with technical service teams for trials, line troubleshooting, and process optimization at the customer and toller site.
Track customer market trends, competitor activity, and upcoming product requirements.
Coordinate with technical and quality teams to resolve production or quality issues.
Requirements
coating systems
account management
industrial sales
bachelor’s
mba
hse
Understanding of coating systems, toll manufacturing, and operational workflows.
Strong account management, negotiation, and relationship-building skills.
Experience managing large accounts or toll manufacturing operations is highly desirable.
Analytical, planning, and forecasting skills.
15-20 years in B2B industrial sales, key account management, or operations management, preferably in coatings, paints, or chemicals.
Bachelor’s degree in science or equivalent
Get familiar with all the applicable corporate as well as site policies/procedures with regard to personal behavior / HSE standards and acts in compliance with all their regulations.
Effective communication and coordination skills.
MBA preferred
Benefits
Information not given or found
Training + Development
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Interview process
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Visa Sponsorship
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Security clearance
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Company
Overview
€10.7 billion
2023 Revenue
Reflects the company's steady financial growth over the year.
3rd Largest
Global Paint Maker
The company ranks as the third-largest paint manufacturer worldwide.
From early paint makers to a global coatings powerhouse, the company has a rich history dating back to 1792.
Projects range from residential walls to yacht hulls, aerospace components, and industrial machinery.
Five core businesses—decorative, automotive & specialty, industrial, marine & yacht, and powder coatings—highlight its diverse reach.
An unusual fact: the company produces expandable microspheres used in adhesives and aerospace composites.
A legacy of bold deals includes the 2008 acquisition of ICI and the establishment of its specialty chemicals arm.
Culture + Values
Customer focused
Deliver on commitments
Passion for performance
Winning together
Focusing on our customers’ future first
Embracing entrepreneurial thinking
Developing the talents of our people
The courage and curiosity to question
Integrity and responsibility in our actions
Environment + Sustainability
50% Carbon Reduction
Global Value Chain Target
Aims to halve carbon emissions across the entire value chain by 2030, measured from a 2018 baseline.
30% Eco-Sales
Eco-Premium Solutions
A target to generate 30% of annual sales from eco-premium solutions by 2015.
10% Carbon Footprint
Cradle-to-Gate Policy
Reduced cradle-to-gate carbon footprint by 10% per metric ton by 2015, based on a 2009 baseline.
20-25% Carbon Footprint
Cradle-to-Gate Progress
Achieved a 20-25% reduction in cradle-to-gate carbon footprint per ton by 2020, measured from a 2009 baseline.
Control absolute Scope 1 & 2 emissions at or below 2009 levels through efficiency and fuel mix
Net zero target: achieve substantial value-chain emissions reduction by 2030, with ongoing commitment to full net-zero alignment thereafter
Inclusion & Diversity
Recruit and manage employees fairly, based on equality of opportunity
Encourage personal and professional development for all employees
Treat people with dignity and respect and support diversity
Do not harass or discriminate based on culture, nationality, race, religion, gender, disability, association, sexual orientation or age
Focus on organizational health and fostering an inclusive environment
Diversity & Inclusion is integral part of sustainable people strategy