Employee Relations Specialist
Howdens
Provide ER advice, case management & training to depot managers across Howdens.
7 days ago ago
Intermediate (4-7 years), Junior (1-3 years), Experienced (8-12 years)
Full Time
London, England, United Kingdom
Hybrid
Company Size
12,000 Employees
Service Specialisms
Joinery
Design
Manufacturing
Supply Chain Management
Distribution
Product Development
Logistics
Retail
Sector Specialisms
Residential
Commercial
Industrial
Buildings
Role
What you would be doing
hr systems
data management
er workshops
risk assessment
case documentation
policy advising
- Ensuring HR correspondence meets SLAs and business needs.
- Delivering ER workshops to enhance understanding of best practices and risk in performance management.
- Partnering with managers, coaching on risk assessment, and providing options to support informed decisions.
- Using HR systems and Microsoft Office to manage and update data.
- Supporting senior management with case documentation and employment tribunal reports.
- Delivering efficient ER advisory services with high standards of customer service and accurate employment advice.
- Maintaining knowledge of HR legislation, policies, and assisting with reviews.
- Advising managers on policy, HR best practices, and legislation while managing a portfolio of 30 cases, including complex ER issues.
- Responding to employee queries and concerns.
What you bring
employment law
er advisor
cipd
organised
customer service
relationship building
- Understanding of employment law legislation and its application in a commercial environment to help managers accurately assess risk when making decisions
- Currently operating as an ER or HR Advisor or possess experience in the full spectrum of ER related matters.
- Able to demonstrate credible ER knowledge covering all elements of the employee life cycle.
- You will have achieved or working towards a level 3 to 5 (or equivalent) CIPD.
- Organised and able to prioritise workload.
- Able to build effective working relationships with managers.
- Strong customer service skills and the ability to deliver constructive, supportive, and accurate employment advice.
- Exceptional Reward and Recognition events
- Excellent pension scheme (company contribution of up to 12%)
- Competitive salary and company bonus
- Staff Discount
- 25 days holiday + bank holidays
- Employee Assistance Programme
Information not given or found
Interview process
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Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
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Company
Overview
£2.3 Billion
Annual Revenue
The company achieves consistent financial success with its revenue reaching over £2.3 billion annually.
£328 Million
Pre-Tax Profits
Annual pre-tax profits stand near £328 million, reflecting strong financial health and growth.
900 Depots
Extensive Distribution Network
The company operates over 900 depots across the UK and internationally, providing reliable service to builders and professionals.
1995
Year Founded
Established in 1995 with 14 depots, the company has grown into a major trade-only kitchen and joinery specialist.
- Designs, manufactures, and stocks kitchen cabinets, joinery items, flooring, appliances, and hardware from UK sites for in-stock reliability.
- Supports professional builders with locally empowered service across the UK and Europe.
- Typical projects include full kitchen fits for homeowners and supplying cabinetry and hardware for builders and developers.
- Expanded by launching 11 new kitchen ranges and increasing in-house production of fronts and panels in 2024.
- Distinctive for its trade-only, in-stock model and large-scale manufacturing of components in Yorkshire and Cheshire.
- Lamona, an integrated kitchen appliance brand launched in 2007, marks expansion into appliances.
- Holds a Royal Warrant as supplier of fitted kitchens to the Queen since 2015, highlighting its reputation for quality.
- We do what we say, and we rely on each other to do exactly that, every single day.
- Everyone at Howdens is responsible for maintaining our industry‑leading reputation.
- The business should be worthwhile for all concerned – customers … suppliers … staff and their families.
- Building trust within the company and with our loyal customers and suppliers.
42% Scope Emissions
Reduction Target
Target to reduce Scope 1 & 2 emissions by 42% by 2030, moving toward a 90% reduction by 2050 (base year 2021).
£3.5M Solar Investment
PV Solar Initiative
Investment in solar panels expected to save ~1,000 t COâ‚‚e annually, contributing ~8% of purchased energy savings.
39T Plastic Removed
Plastic Packaging Reduction
Initiative to remove 39 tonnes of plastic packaging in 2024, saving ~110 t COâ‚‚e.
40% HVO Target
Fleet Sustainability
Target to double HVO use to 40% by end-2025, with 15 LNG vehicles and 4 electric trucks in operation.
- Net zero target date: by 2050
- Zero to landfill achieved across all UK operations in 2023 and maintained in 2024
- Sawdust-to-heat biomass boilers convert over 10,000 tonnes sawdust annually, supplying energy equivalent to 10,000 households
- Installed waste-heat recovery saving ~600 t COâ‚‚e/year; Power Radar meters identified ~500 t COâ‚‚e/year savings
- 100% renewable grid electricity at manufacturing sites; 96% renewable energy at depots
- Supplier engagement: Scope 3 is 95% of total emissions; engaged 100+ suppliers (covering ~40% of spend), >50% submitting emissions data and aligned to targets
- All timber products FSC or PEFC certified; Greenwich matt kitchen frontals are 100% recyclable
31 Wellbeing Representatives
Trained in 2023
Represents the number of trained wellbeing representatives supporting mental and women's health initiatives.
- Partnered in 2023 with Wellbeing for Women and ANDY’s Man Club for workplace mental-health webinars
- Plans in place to expand wellbeing rep network beyond initial 31
- No gender‑related statistics publicly disclosed
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