SAP AMS Basis Specialist
Lixil
Manage and support Lixil's global SAP environment, ensuring reliability, security, and upgrades.
2 days ago ago
Intermediate (4-7 years), Expert & Leadership (13+ years), Experienced (8-12 years)
Full Time
Gurugram, Haryana, India
Hybrid
Company Size
48,660 Employees
Service Specialisms
Home construction
Renovation
Maintenance management
Real estate transactions
Real estate management
Brokerage
Housing-related financial services
Curtain walls
Sector Specialisms
Housing
Building Materials
Sanitary Ware
Windows
Doors
Interiors
Exteriors
Structural Materials
Role
What you would be doing
sap upgrades
system audits
root cause
incident management
project planning
technical support
- Provide technical feasibility and appropriateness of proposed incident & problem resolutions when alternative solutions are available
- Provide appropriate assessment of SAP OSS notes with regard to relevance for Lixil Operations
- Liaise with the functional SAP experts and business teams in order to assist with the ongoing functional support of SAP
- Provide support for other applications and services as requested by the SAP Centre of Excellence. Contribute as possible where the area is outside of the job holder’s technical expertise.
- Perform detailed planning & project management of implementation activities for updates & patching where required
- Ensure the adherence of SAP functional best practices are adhered to during Incident and Problem investigation and resolution
- Perform system health audits to validate system status & report to SAP Centre of Excellence Lead
- Perform different types of upgrade (Kernel upgrade, SPS upgrade, version upgrade, EHP upgrade)
- Complete quality documentation for the SAP environments
- Ensure effective root cause analysis and problem management.
- Provide technical and operational expertise for Major Incident Management and ensure timely resolution of Major Incidents
- Provide second/third line technical support in areas where job holder possesses unique technical expertise.
- Build, manage and maintain effective relationships with SAP Centre of Excellence, third party suppliers and the Business streams
What you bring
java
linux
itil
sap
scrum
stms
- ADM200 - Basis Admin - Java Stack
- Security Management (tech, roles built, UAM)
- Customer focus and shows ownership of incidents and problems.
- Technically proficient in Linux, Unix, and Windows.
- ITIL Knowledge and Experience
- Excellent logical thinking mind to differentiate sequence of events.
- ADM100 - Basis Admin
- Fluent business English, both verbally as well as in written communication
- Unicode & Non-unicode system
- ADM103 - Basis Admin
- Good team worker with strong communication and interpersonal skills.
- STMS usage and configuration
- Excellent critical thinking skills to identify root cause of issues to drive for efficient results
- ADM315 – Performance Tuning
- SAP client Management
- Operational Basis Administration Experience in S/4, ECC, BW/4, CRM, Content Server, Web Dispatcher, SAProuter, BO BI Platform, BO Data Services.. etc.
- Attitude to listen and understand the needs of respective parties.
- Experience with working in a relevant international environment doing Incident resolution, problem management and change request/enhancement support.
- SAP Process Management
- SOLMAN (SMSY, MOPZ, EWA, BPM)
- Self-starter to sometimes work under limited guidance and instructions.
- Effective and skillful communicator.
- SCRUM Knowledge and Experience
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Training + DevelopmentInformation not given or found
Interview process
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Company
Overview
Born 2011
Year of founding
Company formed through merger in 2011.
Four Units
Core business areas
Operations organized into four business divisions.
Multi-Billion Revenues
Annual revenue scale
Generates billions of dollars in annual revenue.
Heavy R&D Investment
Commitment to innovation
Significant resources allocated to research and development.
- Designs and builds everything from faucets, toilets, kitchens, doors, and windows to complete curtain walls.
- Growth fueled by acquisitions of Permasteelisa, American Standard, and GROHE, expanding its global presence.
- Products featured in iconic structures such as The Shard, Sydney Opera House, and IFC Hong Kong.
- Partners on innovative projects ranging from smart-home sensors to reinvented household toilets.
- Brand lineup includes INAX, GROHE, and DXV, blending heritage, design, and innovation.
- MAKE BETTER HOMES A REALITY FOR EVERYONE, EVERYWHERE
- Do the Right Thing
- Work with Respect
- Experiment and Learn
- Work with Respect
- Deliver on Commitment
- Embrace Quality
- Inspire Passion
- Pursue Growth
90% reduction target
Net-zero COâ‚‚ emissions goal by 2050
Aims to reduce Scope 1, 2, and 3 emissions by 90% by 2050, with the remaining 10% offset through carbon removal.
50.4% reduction
Mid-term Scope 1 & 2 target by 2030
Committed to reducing Scope 1 and 2 emissions by 50.4% by 2030 compared to FYE 2019 levels.
94.1% energy‑saving faucets
Sold in Japan
Over 94% of faucets sold in Japan are designed to save energy and water.
99.4% water‑saving toilets
Adopted in Japan
Nearly all toilets sold in Japan are water-saving models.
- Published 2025 TCFD/TNFD Disclosure Report including analysis of >90% of SBTN High Impact Commodity List raw materials
- Science-Based Targets initiative (SBTi) approval in March 2024 for both near-term and net-zero targets
- Registered as TNFD Early Adopter in December 2023, integrating LEAP (Locate-Evaluate-Assess-Prepare) approach
- High-performance windows for new detached houses sold in Japan: 93%
30% Female Board
Female Representation on Board
30% of board members are women as of June 2021, with a target for gender parity by 2030.
17.4% Female Managers
Female Representation in Management
17.4% of managers are women as of March 31, 2025.
1point Rise
Psychological Safety Score
The global psychological safety score increased by 1 point year-over-year in the LIXIL Voice survey.
- Target for gender parity (50:50) for directors/executive officers by 2030, with a 30% female target for managerial positions.
- 125 D&I workshops delivered to ~6,000 managers (86% of total) in FYE 2024.
- Five global ERGs launched in FYE 2022: Gender Equity, Multicultural, Ability, Working Parents & Caregivers, LGBTQ+.
- 12 events held during Global Diversity Awareness Month in FYE 2024.
- Implemented policies: no dress code, unified job titles ('leader'), flexible work, and enhanced parental/personal leave.
- Sub-titling for hearing-impaired and non-native speakers; AI-based speech-to-text in online showroom via ERG feedback.
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