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Claims Adjuster - Collections
Puget Sound Energy
Investigate claims, collect damages, and represent PSE in small claims court.
11d ago
$70,200 - $99,800
Intermediate (4-7 years)
Full Time
Bellevue, WA
Hybrid
Company Size
1,900 Employees
Service Specialisms
Energy Management
Renewable Energy
Electricity Distribution
Gas Services
Utility Operations
Sustainability
Environmental Consulting
Power Generation
Sector Specialisms
Energy
Electric Utilities
Natural Gas Utilities
Renewable Energy
Clean Energy
Electrification
Commercial Equipment
EV Charging Infrastructure
Role
What you would be doing
incident investigation
liability evaluation
damage assessment
claim billing
litigation support
court representation
- Investigate incidents, evaluate liability, and scrutinize property damages to pursue collection of damages to PSE facility.
- Enters required damage-claim billing information or notes into cross-functional systems.
- Provide litigation support to attorneys.
- Travels throughout our entire service territory to attend small claims court hearings on behalf of company. Represent company in Small Claims hearings, mediations, and settlement negotiations with damagers. Travel throughout entire service territory for emergency incident responses, meet with stakeholders, and conducts onsite investigations as needed.
What you bring
sap
cpcu
5+ years
utility
excel
casualty claims
- Ability to effectively interact with senior management and Union leadership.
- Computer skills, including Microsoft Word and Excel.
- Performs thorough investigation of incidents involving property damages to PSE facilities. Working knowledge of small claims court in service territory.
- Demonstrated ability to work effectively in high-stress conditions and ability to resolve conflict. Must be highly motivated, disciplined, and a self-starter.
- Knowledge of insurance (specifically casualty claims adjusting).
- Familiarity with civil justice system.
- 4-5 plus years experience in utility operations or claims adjusting.
- AIC, ARM, or CPCU designation and/or adjuster’s license.
- Utility knowledge including gas and electric.
- Knowledge of PSE’s tariffs. Proficient in SAP.
- Working experience in Collections/Subrogation and/or Small Claims Court.
- Excellent time management and organization to adhere to deadlines.
- Knowledge of tort and civil law.
- Understanding of the Dig Law.
- Working knowledge of company’s operating tariffs, Washington State statutes and administrative regulations.
- Construction knowledge including interpretation of restoration estimates.
- High level of interpersonal skills (verbal and written), including technical writing.
- Must be willing to be on call for emergencies on a 24-hour basis. Hybrid schedule based out of Bellevue, WA.
Information not given or found
Training + DevelopmentInformation not given or found
Interview process
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Company
Overview
1899 Founded
Year Established
The company has been in operation for over a century, serving the Pacific Northwest.
1.1M Customers
Customers Served
The company provides electricity and natural gas to over 1.1 million customers in the region.
- Providing reliable electricity and natural gas to customers with a focus on sustainable energy solutions and reducing environmental impact.
- Actively investing in wind, solar, and hydropower projects as a key player in the transition to renewable energy.
- Committed to innovative solutions for energy efficiency and demand response.
- Supporting local businesses, initiatives, and educational programs through community engagement.
- Involved in major infrastructure projects, including large-scale energy storage and smart grid advancements.
- Dedicated to meeting the evolving needs of the Pacific Northwest's energy future.
- Customer Commitment: We focus on delivering the best service and experience to our customers.
- Safety: We prioritize the safety of our employees, customers, and communities.
- Integrity: We operate with honesty and transparency in everything we do.
- Sustainability: We are committed to supporting environmental sustainability and community resilience.
- Excellence: We strive for continuous improvement, striving to be the best in our field.
- Collaboration: We work together as a team to drive innovation and meet challenges head-on.
2045
Net Zero Goal
Commitment to achieving net-zero carbon emissions by this future date, aligning with global sustainability efforts.
50%
Renewable Energy
A significant portion of energy supply now comes from renewable sources such as wind and solar power.
- Aiming to reduce customers' carbon footprint through energy efficiency programs and clean energy solutions.
- Expanding electric vehicle charging infrastructure to support regional EV adoption.
- Investing in modern, resilient energy infrastructure for a clean energy future.
34% Leadership
Women in Leadership Roles
A significant percentage of leadership positions are held by women.
- Leadership is committed to advancing diversity, equity, and inclusion across all levels.
- Active employee resource groups support a variety of diverse communities.
- An inclusive culture is promoted where every employee feels valued and respected.
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