Service Coordinator
Owl Services
Coordinates customer service requests, schedules technicians, and manages data for service operations.
25 days ago ago
Junior (1-3 years)
Full Time
Fresno, CA
Office Full-Time
Company Size
3,000 Employees
Service Specialisms
Integrated Solutions
Fuel Dispensing
EV Charging
Compliance
Construction
Managed Services
Sales
Installation
Sector Specialisms
Petroleum
Clean Energy
Retail
Commercial
Fleet
Aviation
Marine
EV Charging
Role
What you would be doing
inspection scheduling
training tracking
data entry
warranty tracking
call coordination
report monitoring
- Scheduling inspections
- Tracking and set-up of technician training and certifications
- Data entry/manufacturer’s warranty tracking
- Coordinating customer calls (program coordination/larger scope or volumes/scheduling/parts) '
- Creating on-call schedules
- Report monitoring for open calls
What you bring
it
data entry
google apps
typing speed
administrative
customer service
- Typing speed and accuracy
- Experience in an administrative role required
- Able to work in a high-paced environment
- HSA and FSA
- IT proficiency required
- High accuracy with data entry skills required
- Google applications experience preferred
- Excellent customer service required
- 10 Paid Holidays
- Company-Paid Life Insurance Policy
- Flexible Time Off
- 401(k) Company Match
- Health, Dental, and Vision Insurance
- Employee Assistance Program (EAP)
- World-class paid training program for you to learn the skills for long term career success.
- Disability & Occupational Accident Insurance
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
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Company
Overview
2000s Founded
Year Established
The company was established in the early 2000s, marking the beginning of its growth into a leading firm.
- The company specializes in providing end-to-end services, from design to execution, across multiple sectors.
- With a strong focus on energy, industrial, and infrastructure projects, OWL has delivered complex, large-scale initiatives.
- OWL's diverse portfolio includes notable works in utilities, water resources, and transportation systems.
- The company stands out for its deep technical expertise, offering innovative solutions tailored to each project's unique needs.
- Projects often span across geographies, demonstrating OWL’s ability to operate in diverse environments and meet global standards.
- Customer Commitment: We strive to exceed our customers' expectations and deliver outstanding service.
- Integrity: We act with honesty and integrity in all our actions and relationships.
- Collaboration: We foster a collaborative environment that encourages teamwork and shared success.
- Innovation: We embrace innovation and continuous improvement to create value for our customers.
- Excellence: We pursue excellence in everything we do, holding ourselves to the highest standards of quality and performance.
Net Zero 2030
Carbon Emissions Target
The commitment to achieve net zero carbon emissions by a specific date.
- Implemented energy-efficient technologies across operations.
- Reduced waste through a comprehensive recycling program.
- Integrated sustainability into every aspect of business strategy.
- Creates a diverse and inclusive workplace as a strategic focus.
- Supports initiatives that promote gender equality and inclusive leadership.
- Tracks and reports gender diversity, aiming for gender balance across teams.
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