Customer Success Manager, Chicago at Dalux in Chicago, IL | Kablio

Role

Identifying new application possibilities for existing clients to ensure high customer satisfaction and growth.
Assisting with the supportand implementation of Dalux for vertical construction projects and commercial constructioin clients.
Assisting clients in integrating our solutions into their construction, and maintenance processes, ensuring they maximize the value of our tools.
Over time, managing a portfolio of client accounts, building and maintaining strong relationships, enabling clients to leverage product enhancements, and ensuring they derive maximum value from Dalux.
Supporting new clients in implementing the full Dalux product portfolio, including leading training sessions and workshops.
Collaborating closely with your US colleagues at the Chicago office and actively participating in events, industry fairs, Dalux User Days, client meetings, etc.

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Company

Founded in Denmark as a tech innovator focused on simplifying construction processes.
Provides digital tools for project management, construction documentation, and collaboration.
Specializes in building information modeling (BIM) to optimize the lifecycle of construction projects.
Enables seamless integration across all stages, from design to operation, ensuring efficiency and accuracy.
Completes notable projects for large-scale commercial and residential buildings.
Known for an easy-to-use platform that streamlines collaboration and keeps teams on schedule.

We believe in building a culture of openness, trust, and mutual respect.
We encourage innovation and the continuous pursuit of excellence.
We are committed to delivering value to our customers with high-quality solutions.
We take pride in delivering solutions that make a real difference in the construction industry.

The company focuses on solutions that reduce waste and improve efficiency in the construction industry.
The company actively works to reduce its carbon footprint through digitalization and data-driven innovation.

strives to create a culture where all employees feel included, valued, and respected.
actively promotes a diverse workforce through recruitment, development, and leadership programs.