Senior System Analyst (PGPTitle)

Description

• Supports system rollouts, adoption, and benefits realization tracking.
• Ensures traceability of all requirements between epic, feature, and user story.
• Identifies and leads process improvement efforts within teams.
• Contributes to and champions best practices, methods, standards, and processes.
• Contributes to deployment planning and roll-out strategies.
• Performs strategic research and defines, tests, documents and manages requirements according to approved standards/procedures.
• Contributes to the functional and technical conceptual design creation by assisting with the translation of business needs into practical system solutions.
• Produces high-quality, timely business and system requirements represented as authored user stories.
• Contributes to defining and documenting current and future state business process models.
• Prepares, maintains and archives detailed system artifacts according to approved standards/procedures, including:
• Conducts analysis of business and system processes, system data, integration and reporting, such as:
• Informs functional feature scope definition.
• Facilitates requirements gathering sessions with key stakeholders.
• Conducts and assists with current state and impact analysis, applying structured analysis and design methods.
• Leads analysis for the evaluation and selection of new analysis solutions and tools, including:
• Provides defect management of applications, systems, databases, or websites.
• Troubleshoots highly complex production issues and acts as escalation point, including:
• Predicts potential problems and provides recommendations and documents solutions according to approved standards/procedures.
• Contributes to agile ceremonial meetings such as backlog grooming and sprint planning.
• Serves as the application and technical subject matter expert:
• Leads knowledge sharing and shared understanding amongst the team.
• Assists with solution alternative identification and evaluation.
• Assists with identifying clear and complete needs with key stakeholder and product owner requests.
• Completes the mapping of User Stories by decomposing defined functional features.
• Evaluates and follows through on issues and problems until resolved.
• Develops a deep expertise in the software product lines supported by the Title and Insurance delivery teams.
• Recommends feature and user story testing strategies.
• Triages and reviews escalated production issues to Product Delivery Team.
• Coordinates with applicable vendors related to product enhancements and new feature offerings.

Requirements

• Familiarity with the title industry, financial services, mortgage, or enterprise architecture domains.
• Proficiency in tools such as Azure DevOps, JIRA, Confluence, and process modeling software.
• Strong understanding of Agile/Scrum methodologies and software development lifecycle (SDLC).
• Ability to manage ambiguity and drive clarity in complex environments.
• May have practical knowledge of program or project management.
• Minimum high school diploma or equivalent (GED) required.
• Typically requires a university degree or equivalent experience and minimum 4-6 years of prior relevant experience.
• Understanding of software development (need not be a developer) and concepts including Services, APIs, Domains, Data, XML/JSON, SQL, etc.
• Experience with title software applications such as SoftPro, ResWare, Ramquest, or Qualia and or mortgage applications.
• Requires broad knowledge of area typically obtained through advanced education combined with experience.
• Experience working with cross-functional teams including Product Owners, Developers, QA, and Architects.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance