Contacting delinquent customers via telephone and email and maintaining consistent follow up with these accounts in accordance with established performance matrix
Manage/monitor debt recovery of Collections Department
Reconcile vendor statements each month to confirm all amounts paid were accurate
Work closely with the various departments to obtain missing information.
Communicate effectively with customers, vendors and colleagues.
Maintain updated files for all Subcontractors.
Process deposits/payments on a timely basis.
Verify vendor statements and maintain accurate files.
Drafting communication as needed
Establish new customer/vendor accounts.
Actively pursue all credits and ensure all are properly applied.
Maintain accurate, detailed records of all accounts.
Using QuickBooks software.
Generating reports as needed
Resolve discrepancies with customers/vendors and follow up as needed.
Requirements
bachelor’s degree
communication
ms office
keyboard
Bachelor’s Degree preferred
Communication Skills Required:
Working on computer keyboard
MS Office Suite
Excellent oral and written communication skills
Benefits
Prolonged sitting
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
pre-employment screening required for all hires.
Company
Overview
20 Years
Experience
Locally owned and operated, providing comprehensive restoration services across multiple islands.
7,500 sq ft
Facility Size
Provides space for contents processing, reconstruction, and secure storage under one roof.
2003
Founded
Originally established as Maui Fire & Flood, later expanded to serve all of Hawai‘i.
2018
Big Island Expansion
Opened a new facility on the Big Island, expanding services statewide.
Rebranded to serve all of Hawai‘i from Maui to O‘ahu and beyond.
Part of Disaster Kleenup International, offering 24/7 emergency response backed by a statewide network.
Handles water extraction, structural drying, mold remediation, fire/smoke restoration, asbestos abatement, and reconstruction.
Often works on both residential and commercial projects, responding quickly to storms, flooding, fires, or asbestos threats.
Manages contents, packing, storage, reconstruction, and full project workflow—all under one roof for fast turnaround.
Donated full restoration services to uninsured homeowners in Iao Valley after record rains.
Led by private-equity-backed local leadership, combining deep community roots with statewide scale.
Culture + Values
Customer First
Communication
Team
Pride in Work
Play to Win
Environment + Sustainability
20 years
Years in Operations
The company has been sustainably operating island-wide for over two decades, demonstrating long-term infrastructure and resource investment.
No publicly stated net-zero target found on website or LinkedIn
Certified asbestos removal and testing capabilities indicate compliance with environmental hazard standards
Membership in Disaster Kleenup International (DKI) grants access to mitigation technology and disaster-response resources across North America
Inclusion & Diversity
No DEI strategy, gender targets, or outcomes publicly disclosed on website or LinkedIn