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Food Service Director-Retail Food Services
Dexterra Group
Oversee food service operations, staff, finances, menu planning, safety, and customer satisfaction.
12d ago
Expert & Leadership (13+ years), Experienced (8-12 years)
Full Time
Mississauga, Ontario, Canada
Onsite
Company Size
9,000 Employees
Service Specialisms
Facility Management
Asset Management
Building Services
Energy Services
Construction Management
Engineering Services
Project Management
Sustainability Services
Sector Specialisms
Business & Industry
Construction
Defence & Security
Education
Energy
Role
What you would be doing
food safety
ppe management
equipment maintenance
menu planning
inventory control
staff training
- Make sure the location and staff are working within FoodSafe and/or ServeSafe standards as well as all applicable legislation and company policies
- Put signage into place that communicates to staff the health and safety regulations and proper kitchen conduct
- Provide or ensure employees have purchased proper personal protective equipment (i.e. non-slip shoes, cutresistant gloves) and that they are being used correctly
- Notify appropriate parties of malfunctioning or in need of repair equipment
- Update all training and policies as required and communicate any changes to staff members
- Work alongside the Chef and kitchen staff to control costs of the location by taking measures such as:
- Work with the Chef to plan and develop menus and recipes for the café and catering events, incorporating both the company’s promotional themes and the Healthwise Choices© Program while also encouraging creative ideas from staff that fall within company guidelines and restrictions
- Comply with maintenance of food rotation in storage in order to minimize spoilage and waste o Control portioning of food item standards to ensure recipe yield meets quantity and budget expectations
- Ensure staff are using the techniques conveyed during training and are properly using all the tools, supplies, and equipment provided (i.e. knives, ovens, cleaning materials)
- Provide on-the-job training to staff to assist in the application of knowledge to the job site
- Ensure all staff participate and pass requisite training to ensure adequate knowledge of proper techniques for food preparation and handling
- Put processes in place and monitor staff performance to ensure all required health and safety regulations and procedures are being followed.
- Provide recommendations to the Operations Supervisor or General Manager regarding budget requirements for assigned area, maximizing the profit of the location while reducing expenditures
- Perform physical inventories, adequately maintaining the level of stock at the unit
- Address the concerns of employees and work with the Chef to create a safe and healthy working environment
- Under the general supervision of the General Manager, the Food Service Director is responsible for overseeing all location staff, performing administrative and financial responsibilities, assisting with the planning of all meals and catering events, and ensuring the success of the entire unit including all Cafés and Franchises
What you bring
servesafe
red seal
hospitality degree
pos
7 years
bilingual
- ServeSafe and/or FoodSafe certified
- Able to lead projects, forecast business needs, and identify and target growth opportunities
- Approx. 4 titles
- Able to work in hot or cold temperatures
- Red Seal Chef Status Required
- University Degree or College Diploma in hospitality management or a related field
- Seven years of experience in the food service industry leading high volume culinary teams
- Able to effectively use a computer and all related software, including POS equipment
- Frequent standing and walking required
- Able to effectively handle the concerns of employees, customers, and clients with tact while adhering to confidentiality policies
- Previous business administration experience with knowledge of employee management
- Reach and lift between 0-10 pounds from floor to shoulder height
- Superior communication skills in both verbal and written English with the ability to communicate in French as necessary
- $4 million
- Career advancement opportunities.
- Employee Referral Program!
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
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Company
Overview
$1 billion
Annual Revenue
The company generates approximately $1 billion in annual revenue, reflecting its strong market presence and operational efficiency.
$100 million
Q4 EBITDA 2023
The company achieved a record Q4 EBITDA of $100 million in 2023, demonstrating significant profitability and financial performance.
75+ years
Industry Experience
With roots in over 75 years of independent Canadian companies, the organization has a long-standing presence and expertise in its sectors.
- Evolved via M&A and rebranded as Dexterra in 2020, building on a legacy of independent Canadian companies.
- Provides full-spectrum infrastructure solutions, serving sectors like aviation, defence, education, healthcare, hospitality, transit, and government.
- Operates in Canada and the U.S., offering services in facilities management, remote camps, modular buildings, reforestation, fire-fighting, matting, and catering.
- Recent strategic move: selling modular unit to double down on core facilities, accommodations, forestry, and energy segments.
- Safety First
- Customer Focused
- Accountability and Ownership
- Sustainability
- Innovation
- Collaboration
- Integrity
Net-zero by 2050
Carbon Emissions Target
Aiming to achieve carbon neutrality by the year 2050 through comprehensive sustainability efforts.
- Reduction in greenhouse gas (GHG) emissions across all operations
- Implementation of energy-efficient solutions and renewable energy projects
- Focus on sustainable resource management and waste reduction
- Ongoing sustainability reporting and transparency
- Commitment to a diverse and inclusive workplace
- Ongoing focus on gender equality and increasing female representation in leadership roles
- Promoting equal opportunities for all employees
- Implementation of training programs aimed at fostering an inclusive culture
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