Ace Handyman Services Puget Sound
Your Home Ally! Licensed, bonded and insured with background checked multi-skilled craftsmen.
17 hours ago
$30 - $40
Intermediate (4-7 years), Experienced (8-12 years)
Full Time
Redmond, Washington, United States
Office Full-Time
Company Size
11-50 employees Employees
Service Specialisms
Sector Specialisms
Description
dispatch software
schedule coordination
material orders
project coordination
lead response
customer communication
In this role you will be the first point of contact for customers, educating them about our services and matching them with the right craftsmen. You will also manage daily schedules, ensure smooth operations, and create a seamless customer journey, requiring no construction experience but a passion for service and a growth mindset.
As an Office Manager you will oversee customer communications and ensure efficient project coordination for our craftsmen, supporting them with logistical assistance as needed.
- Respond promptly and professionally to job leads
- Coordinate schedules and material orders for multiple craftsmen and projects
- Utilize dispatch and schedule‑management software efficiently
- Return customer calls timely and follow up with past clients
- Handle administrative tasks such as paperwork and filing
- Engage in sales and networking activities as needed
Requirements
quickbooks
servicetitan
administration
communication
customer service
multitasking
Join Our Team as an Office Manager! Ace Handyman Services is a national leader in home improvement and repair, seeking highly organized and motivated administrative professionals to deliver exceptional service tailored to customers' needs.
- 3‑5 years of administrative support and scheduling experience
- Strong verbal and written communication skills
- Excellent customer service and office management abilities
- Ability to multitask, prioritize, and adapt to new technologies
- Basic understanding of sales and marketing principles (plus)
- Experience with QuickBooks Online and Service Titan (plus)
Benefits
The position offers a fantastic opportunity to grow into a leadership role while tackling new challenges daily, working with a nationally recognized brand and enjoying the flexibility of a locally owned franchise. It provides a close‑knit environment that supports career advancement.
- 401(k) retirement plan with employer match
- Performance‑based bonus opportunities
- Health, dental, and other insurance coverage
- Paid time off and vacation
- Competitive hourly pay ($30‑$40 per hour) with regular pay reviews
- Training, development, and career advancement programs
Training + Development
Interview process
Visa Sponsorship
Security clearance
Overview
Ace Handyman Services Puget Sound is part of the Ace Hardware family of Brands. As an independently owned franchise we strive everyday to meet the quality and service you have come to know and respect. We offer over 1600+ services from the small items like replacing a garbage disposal up and including bathroom remodels. All of our craftsmen are licensed, bonded and insured. Each craftsman passes a national criminal background check before we send them to your home. We are the only Handyman Services that provides an exact appointment time for you to know when we will be there. Your time is valuable, and we respect that. We warranty our work for a year after completion.