Receptionist
Persimmon Homes
Manage front desk, answer phones, handle mail and deliveries, provide admin support.
24 days ago ago
Intermediate (4-7 years), Junior (1-3 years), Expert & Leadership (13+ years), Experienced (8-12 years)
Full Time
Leicester, England, United Kingdom
Office Full-Time
Company Size
5,000 Employees
Service Specialisms
Housebuilding
Customer Care
Land Acquisition
Health and Safety
Sustainability
Data Protection/GDPR
Careers/Recruitment
Investor Relations
Sector Specialisms
Residential
Construction
Affordable Housing
Family Homes
Timber Frame Manufacturing
Brickwork
Roofing
Sustainable Communities
Role
What you would be doing
delivery coordination
email management
reception area
administration support
mail handling
switchboard operations
- Receipt and coordination of deliveries to relevant departments ensuring that they are notified and to facilitate prompt collection.
- Responsible for Feedback of incoming emails through Persimmon Internet site, ensuring that queries are dealt with and replied to effectively, efficiently and professionally.
- Ensuring that reception area is presentable and visitors are dealt with quickly and efficiently.
- To provide and perform general administration and secretarial support using own initiative and self motivation where necessary including utilisation of your good level of computer literacy and excellent typing skills thereby ensuring work is processed confidentially, accurately and to a high standard
- Receipt and coordination of incoming and outgoing post
- General reception/switchboard duties maintaining first rate telephone cover the highest standard of Customer care using excellent communication skills and resolving queries to a satisfactory conclusion
What you bring
office experience
detail oriented
communication
microsoft word
excel
powerpoint
- Previous experience within an office environment
- Ability to be well organised, self motivated with high attention to detail
- Good written and verbal communication skills
- Computer literate with experience of a number of different packages including Microsoft Word, Excel, PowerPoint and Outlook
- Employee Benefits Platform – giving you access to high-street discounts, wellbeing support, and more
- Life Cover & Contributory Pension
- Competitive salary
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
Company
Overview
Since 1972
Year Established
Operated consistently as a leading homebuilder in the UK since its founding year.
£3+ Billion
Annual Revenue
Achieved significant financial performance with over £3 billion in reported revenue.
- Creating large-scale residential communities across the UK.
- Committed to high-quality homes and sustainability in the residential sector.
- Specializes in affordable homes, luxury developments, and mixed-use residential estates.
- Operates through multiple regional offices, delivering homes in both urban and rural settings.
- Notable for a customer-centric approach, focusing on design quality and value for money.
- Known for delivering homes on time and within budget, establishing a trusted reputation in UK housing.
- Customer Focused – “Our customers are our first priority… by treating them fairly and with integrity.”
- Value Driven – “Deliver the best value, high quality homes… encouraging entrepreneurship, innovation and cost‑efficiency.”
- Team Work – “We are one team, working in an open and collaborative manner… embrace diversity and new ideas.”
- Social Impact – “Build homes for the future in sustainable communities… leave a legacy that delivers economic, social and environmental value.”
- Excellence Always – “Strive to be excellent in all that we do… build the best value, high quality homes in the most cost‑effi cient manner.”
- Open culture – “Encourages frank and honest discussion… people feel able to be their authentic selves at work.”
- Flexible working – “Culture based on trust… you’ll want to do the right thing, and make the right decisions.”
46.2% Reduction
Scope 1+2 Emissions
Reduction in Scope 1 and 2 emissions from a 2019 baseline by 2030.
22% Reduction
Scope 3 Emissions
Reduction in Scope 3 emissions per m² floor area from a 2019 baseline by 2030.
146,068 Trees
Planted Across Developments
Approximately 146,068 trees planted across developments.
98% Waste
Recycled
98% of operational waste recycled in 2024.
- Netzero carbon homes in use by 2030
- Netzero carbon operations by 2040
- Longterm net zero valuechain target by 2045 (SBTi pathway)
- Maintain NHBC reportable items at 0.26 for year ending 31 Dec 2024
- Achieve 10% Biodiversity Net Gain on all new developments
- Ensure HBF five-star customer satisfaction rating
- Employee training: 15,350 training days delivered
- Average home SAP rating 84 (B EPC)
- Zero-carbon home pilot at Germany Beck, York: ASHP, solar PV, MVHR, wastewater heat recovery, EV charging
- 235 sites served by own timberframe, brick and tile factories in 2024
40% Female Employees
Target Representation
40% of total employees should be female by end of 2025.
32% Managers
Female Representation
Currently, 32% of managers are female, with a target of 45%.
34% Senior Management
Female Representation
34% of senior management are female, nearing the 35% target.
39% Salaried
Female Employees
39% of salaried employees are female, approaching the 45% target.
50 Apprentices
Female Recruitment Target
Targeting 50 female apprentices/technical trainees in construction roles.
- Completed external D&I review in early 2022.
- Established D&I Working Group and Council.
- Formed Employee Panel to inform progress.
- Implemented diversity training across the Group.
- Achieved Living Wage Foundation accreditation.
- Include all employees and subcontractors in Living Wage certification.
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