Asses the property's security needs, implement security programs and/or security contract, and make recommendations to senior staff. Involve community resources, including local police departments, in security matters affecting the property.
Create and maintain active resident relations programs by promoting positive interactions with all residents. Work closely with resident groups in establishing ongoing programs to meet the needs of the residents. Conduct quarterly resident meetings to establish effective lines of communication. Strive to maintain a quiet, peaceful environment for all residents.
Ensure that the building and grounds are well maintained. Provide for the maintenance and operation of all life safety systems. Oversee maintenance policies, plans, and procedures, including work order systems, purchase order systems, bidding requirements, preventive maintenance, inventory control, and turnover procedures. Work with the Regional Maintenance Coordinator to resolve maintenance issues. Conduct regular meetings with maintenance staff.
Provide timely submission of required financial reporting as prescribed by company policy. Maintain detailed written records per company policy and in accordance with all applicable agency requirements. Implement all company policies, plans, and procedures. Conduct weekly staff meetings with property personnel, emphasizing the Winn Safe Protocol. Conduct site visits in accordance with the company’s guidelines for the physical inspection and review of administrative and maintenance procedures.
Review and present annual budgets for approval by senior management. Monitor property budget performance and prepares and/or reviews monthly variance reports and reforecasts. Work with senior management to resolve financial issues. Conduct monthly financial reviews. Approve or disapprove all expenses which exceed the Property Manager’s authority level. Collaborate with senior management to establish appropriate rent levels. Ensure timely collection and deposit of all rents and other fees and initiates corrective and/or legal action as needed. Review rent schedules, scheduled rent increases, and renewals. Monitor each property's recertification process including the completeness, accuracy, and timeliness of all recertifications. Assist in the negotiation of vendor contracts in accordance with the Winn Purchasing Policy. Track property tax reassessments, tax bill issuance, and the accuracy of the property tax rates. Work with Superintendents and Regional Maintenance Coordinators to implement all maintenance programs and controls to ensure that expenses are kept within budget. Ensure timely and accurate submission of Monthly Manager's Reports. Participate in company-wide initiatives as required.
Meet with each client at least quarterly to review property performance and client satisfaction. Respond to all client inquiries or concerns as soon as possible-but no later than 24 hours after receipt.
Maintain budgeted occupancy goals. Follow company marketing policies and reporting requirements, maintain comparability studies, and implement site resident retention program. Ensure quality of rental advertising and printed materials. Demonstrate a comprehensive understanding of the: market area, site competition, and general market conditions. Work with the Director of Marketing to implement the company's marketing policies and procedures and to resolve marketing issues. Review the property’s rental application process and adheres to property and agency standards. Comply with all applicable agency requirements including the maintenance of the property’s internal and external wait list. Supervise the leasing and renewal programs. Conduct weekly meetings with the leasing staff.
Recruit, hire, train and develop personnel to meet regional staffing requirements. Use company directives in the hiring, promotion, termination and transfer of site personnel. Maintain personnel records according to company policy. Promote staff efficiency through ongoing company and industry trainings, instruction, and leadership. Resolve personnel problems and engages Human Resources and senior management as needed. Collaborate with senior staff on salary adjustments and promotion of personnel. Comply with Affirmative Fair Housing regulations and Equal Opportunity/Affirmative Action policies, including federal, state, and local governing agency requirements. Ensure advertising satisfies EEO requirements. File required paperwork regarding workers' compensation claims in accordance with company policies. Use the company's Professional Development Program to develop, assist, train, and motivate site personnel. Ensure the Human Resource policies are implemented and followed.
Requirements
realpage
ms office
bachelor's
re license
property management
affordable housing
Ability to travel required
Experience in affordable housing, LIHTC, HUD and layered programs
High School diploma or GED equivalent
Flexibility and adaptability to changing work schedules, requirements, and scope
Minimum of 3-5 years’ experience direct supervision of staff
Strong managerial skills
Cooperative and engaging team spirit with collaborative work groups
Minimum of 5-8 years regional or area property management experience managing multiple properties (7-10 properties or more)
Certifications: NAHP – CPL, SHCM, CAM (MA - C3P), CA Real Estate Salesperson or Brokers license
Bachelor's degree
Proficient in MS Office, Real Page One-Site software
Real estate license
Tax credit certifications
A current driver's license in good standing and ability to meet the driving records standards outlined in the Company Safe Vehicular Operations Policy.
Significant customer service and client relations experience
Knowledge of marketing and leasing techniques
Benefits
Employee Corporate Discount Programs (Verizon Wireless, Home Depot Pro, Staples, and more!)
Employee Relief Program supporting employees with unexpected hardships that place undue financial stress on them and their families
Tuition Reimbursement program and continuous training and development opportunities
Various Comprehensive Medical, Dental, & Vision plan options
401(k) plan options with a company match
Generous time off policies (including 11 paid holidays (12 for MA employees); Generous Accrued Time Off increasing with years of service; Generous paid sick time; Annual day of service; Floating Holiday)
Wellbeing program (group challenges, seminars, opportunities to earn points to reduce medical premiums), Employee Assistance Program, & Commuter and Parking Reimbursement options
Long Term Disability and voluntary Short Term Disability; Basic Term Life Insurance and AD&D; optional supplemental life insurance
Health Expense Reimbursement program (including gym memberships, equipment, and subscriptions)
Flexible Spending Account, Dependent Care Flexible Spending Account, Health Savings Account options with HSA annual employer contribution
Flexible and/or Hybrid schedules are available for certain roles
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
the position requires a background check including criminal, employment verification, reference checks, credit history and drug testing.
applicants with arrest or conviction records will be considered in accordance with the la county fair chance ordinance and the california fair chance act.
Company
Overview
1971 Founded
Year Established
The company was founded with the vision of transforming housing into vibrant communities.
106,000+ Units Managed
Property Management Scale
The company manages a large portfolio of residential units across multiple states.
$ Hundreds of Millions
Annual Revenue
The company generates significant revenue from its real estate development and management activities.
Began as a vision to turn housing into vibrant communities.
Operates across 27 states plus D.C. and Puerto Rico.
Handles a diverse portfolio including affordable, mixed-income, market-rate, and military housing.
Projects integrate residential units with commercial spaces to create lively, mixed-use neighborhoods.
Expanded through three business arms: development, residential management, and military housing services.
Known for award-winning projects that revitalize neighborhoods with energy-efficiency upgrades.
Combines large-scale property management with hands-on community engagement programs.
Culture + Values
We are committed to providing a collaborative and supportive environment.
We encourage innovation and creative thinking to drive positive change.
We strive for excellence in everything we do and take pride in our work.
We are committed to the success of our employees, residents, and communities.
We embrace a strong work ethic and dedication to our customers.
Environment + Sustainability
2050 Target
Net Zero Emissions Goal
Aiming to achieve net zero carbon emissions by 2050.
Focus on energy-efficient practices in new developments and property renovations.
Implemented green building standards, such as LEED certification, across many properties.
Prioritize reducing energy consumption and greenhouse gas emissions in its portfolio.
Focus on water conservation, waste reduction, and sustainable materials in projects.
Inclusion & Diversity
45% Representation
Women in Workforce
Represents women's percentage in the workforce.
Established diversity and inclusion initiatives to build a more inclusive workplace.
Actively supports recruitment efforts aimed at increasing diversity across all levels of the organization.
Tracks and reports on diversity metrics to assess its progress.