Urban Rest Stop Team Member

Description

• Works cooperatively with the Team Leader, Program Coordinator and volunteers to ensure the Urban Rest Stop success.
• Monitor the condition of the Rest Stop facility. Report any maintenance or repair concerns to the Team Leader.
• Mediate conflicts and model appropriate problem solving strategies.
• Collect demographic and facility use information on Rest Stop patrons daily. Update and maintain patron database daily.
• Monitor use of all agency facilities by patrons. Provides personal assistance when necessary.
• Distribute personal care items as requested and when donations are available.
• Restock and sort consumable and cleaning supplies, ensuring a continuous supply for Rest Stop staff use. Inventory to be secured and managed for best use of agency property and funds.
• Within 7 days of hire: provide a verification of TB Skin Test or Chest X-ray
• Distribute and monitor shower towel use and return, in accordance with agency procedures.
• Ensure that the Urban Rest Stop provides a clean, safe and welcoming environment at all times.
• Follow agency procedures as detailed within the Urban Rest Stop Procedures Manual.
• Contact other community agencies when specific patron assistance is required, i.e. Public Health, the Sobering Center, Seattle Police and Community Service Officers.
• Maintain Daily Log of Urban Rest Stop Activities.
• Monitor Rest Stop patrons and their behaviors throughout the facility.
• Enforce Rest Stop Rules and Procedures, ensuring the safety and security of patrons and staff at all times.
• Participate in staff meetings and in-service training events.
• Maintain a daily towel and supply use log.
• Schedule appointments for daily use of the showers and laundry facilities.
• Provide information and referral services to Urban Rest Stop patrons.
• Implement Rest Stop Security Procedures when necessary. Document all such incidents in Daily Log and submit Incident Report to Program Coordinator
• Stock and sort donated and purchased hygiene supplies, such as: razors, diapers, foot care products, toothbrushes, toothpaste, combs, soap, shampoo, and laundry detergent.
• Clean the Urban Rest Stop in accordance with daily cleaning schedule. Maintain a high level of facility cleanliness at all times, including spot and emergency cleaning tasks.

Requirements

• Must pass criminal background check and drug screenings
• Ability to lift up to 50 pounds, perform hard physical work, stand or walk during the majority of a work shift, and work in a busy, fast paced environment
• Previous work experience and demonstrated ability with Safe Harbors database
• Demonstrated abilities and experience in successful conflict resolution.
• Previous home health aide, nursing/psychiatric aide, orderly, chore service, social service assistant/aide or janitorial experience of one year in a commercial, private, health or social service agency setting.
• Functional knowledge of computers and keyboards; ability to enter data into databases, follow and implement database procedures
• Within 90 days of hire: physical exam, First Aid/CPR certifications, and a working phone number. Must keep all of the above current for the duration of employment.
• One year relevant experience
• Previous work experience in a comparable, social service environment, such as a Homeless shelter, Transitional Housing, multi-service center or other direct human services provision.
• Ability to work effectively and respectfully with staff and patrons who represent diverse cultural, economic, social, and ethnic communities, sexual orientations, and physical and mental abilities
• Demonstrated verbal and written command of English language

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance