Develops, owns, and operates housing and supportive services for low‑income, homeless and formerly homeless individuals in Washington.
Provide customer service, cleaning, and admin support at a homeless hygiene center.
1 months ago ago
$21 - $27
Junior (1-3 years)
Full Time
Seattle, WA
Onsite
Company Size
269 Employees
Service Specialisms
Affordable Housing Development
Supportive Services
Tiny House Villages
Urban Rest Stops
Advocacy
Case Management
Financial Literacy Training
Technology Access and Training
Sector Specialisms
Affordable Housing Development
Supportive Housing Services
Case Management
Life Skills Training
Technology Access and Training
Financial Literacy Training
Homeless Shelter Operations
Tiny House Village Shelter Programs
Role
Description
data collection
database management
inventory control
appointment scheduling
incident reporting
facility cleaning
Works cooperatively with the Team Leader, Program Coordinator and volunteers to ensure the Urban Rest Stop success.
Monitor the condition of the Rest Stop facility. Report any maintenance or repair concerns to the Team Leader.
Mediate conflicts and model appropriate problem solving strategies.
Collect demographic and facility use information on Rest Stop patrons daily. Update and maintain patron database daily.
Monitor use of all agency facilities by patrons. Provides personal assistance when necessary.
Distribute personal care items as requested and when donations are available.
Restock and sort consumable and cleaning supplies, ensuring a continuous supply for Rest Stop staff use. Inventory to be secured and managed for best use of agency property and funds.
Within 7 days of hire: provide a verification of TB Skin Test or Chest X-ray
Distribute and monitor shower towel use and return, in accordance with agency procedures.
Ensure that the Urban Rest Stop provides a clean, safe and welcoming environment at all times.
Follow agency procedures as detailed within the Urban Rest Stop Procedures Manual.
Contact other community agencies when specific patron assistance is required, i.e. Public Health, the Sobering Center, Seattle Police and Community Service Officers.
Maintain Daily Log of Urban Rest Stop Activities.
Monitor Rest Stop patrons and their behaviors throughout the facility.
Enforce Rest Stop Rules and Procedures, ensuring the safety and security of patrons and staff at all times.
Participate in staff meetings and in-service training events.
Maintain a daily towel and supply use log.
Schedule appointments for daily use of the showers and laundry facilities.
Provide information and referral services to Urban Rest Stop patrons.
Implement Rest Stop Security Procedures when necessary. Document all such incidents in Daily Log and submit Incident Report to Program Coordinator
Stock and sort donated and purchased hygiene supplies, such as: razors, diapers, foot care products, toothbrushes, toothpaste, combs, soap, shampoo, and laundry detergent.
Clean the Urban Rest Stop in accordance with daily cleaning schedule. Maintain a high level of facility cleanliness at all times, including spot and emergency cleaning tasks.
Requirements
safe harbors
first aid
cpr
computer
conflict resolution
diversity
Must pass criminal background check and drug screenings
Ability to lift up to 50 pounds, perform hard physical work, stand or walk during the majority of a work shift, and work in a busy, fast paced environment
Previous work experience and demonstrated ability with Safe Harbors database
Demonstrated abilities and experience in successful conflict resolution.
Previous home health aide, nursing/psychiatric aide, orderly, chore service, social service assistant/aide or janitorial experience of one year in a commercial, private, health or social service agency setting.
Functional knowledge of computers and keyboards; ability to enter data into databases, follow and implement database procedures
Within 90 days of hire: physical exam, First Aid/CPR certifications, and a working phone number. Must keep all of the above current for the duration of employment.
One year relevant experience
Previous work experience in a comparable, social service environment, such as a Homeless shelter, Transitional Housing, multi-service center or other direct human services provision.
Ability to work effectively and respectfully with staff and patrons who represent diverse cultural, economic, social, and ethnic communities, sexual orientations, and physical and mental abilities
Demonstrated verbal and written command of English language
Benefits
Information not given or found
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
must pass criminal background check and drug screenings.
within 7 days of hire: provide verification of tb skin test or chest x‑ray.
within 90 days of hire: physical exam, first aid/cpr certifications, and a working phone number; keep all current.
Company
Overview
Founded 1991
Year of establishment
The organization began in 1991 as a grassroots shelter in Seattle.
1,700+ Units
Total housing units managed
Over 1,700 housing units are managed across multiple counties.
30% AMI
Income eligibility threshold
Units serve households earning under 30% of the area median income.
700+ Homes
Permanent homes delivered
Over 700 permanent homes have been provided for previously homeless individuals.
It finances and manages over 1,700 units across multiple counties in Washington, including innovative tiny-home villages built in collaboration with local partners.
Their projects span permanent housing, transitional apartments, and hygiene centers—like a downtown rest stop offering showers, laundry, and toiletries.
Alongside real-estate development, they run case management, life-skills training, youth programs, and financial literacy workshops at housing sites.
Unlike typical nonprofits, they both own property and deliver on-site services—blending bricks-and-mortar with hands-on resident support.
Culture + Values
Affordable housing does not mean poor quality housing.
Innovative partnerships, creative project development and sustainable design features in affordable housing makes for a healthy, strong, and committed community.
Develops, owns and operates housing for the benefit of low-income, homeless and formerly homeless people in Washington State.
Administers a range of supportive service programs to assist those we serve in maintaining stable housing and increasing their self-sufficiency.
Environment + Sustainability
Emphasizes sustainable design features in affordable housing developments.
Committed to sustainable design that results in lower utility and operating costs in the long term.
Incorporates energy-efficient systems and materials as part of its project development.
Uses sustainable design as a strategy to build healthy, cost-effective affordable housing communities.
Inclusion & Diversity
No clearly stated DEI strategy or gender‑related statistics publicly available on site or LinkedIn.