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Collections Specialist
Harmar
Manage dealer A/R accounts, process payments, resolve issues, and collect overdue balances.
6d ago
Junior (1-3 years)
Full Time
Sarasota, FL
Field
Company Size
400 Employees
Service Specialisms
Engineering
Consulting
Design
Technical Services
Turnkey
Project Management
Property Development
Sector Specialisms
Residential
Commercial
Home Access
Mobility
Accessibility
Vehicle Lifts
Stairlifts
Vertical Platform Lifts
Role
What you would be doing
account management
debt repayment
collections calls
salesforce
rma review
audit support
- Persuade customers to resolve amounts due on accounts from damaged claims or non-payable checks to return merchandise requests.
- Advise and or arrange for debt repayment or establish repayment schedule with agreed structure.
- Communicates with customer by telephone in attempt to determine reason for overdue payment, reviewing terms of sales, service, or credit contract with dealer/customer.
- Records information about the financial status of customers and status of collection efforts.
- Review suspense orders and obtain necessary approval or payment to release orders.
- Review RMAs (returned merchandise authorizations) to ensure customer has paperwork, return has been/ being sent will call tag and credit is forthcoming.
- Maybe required to perform customer account maintenance or assist in audits as needed.
- Sort and file electronic correspondence; perform miscellaneous clerical duties.
- Monitor assigned territory accounts (approx..400) using various software and reporting tools such as SalesForce, SysPro and numerous internet sites.
- Contact delinquent dealer accounts via phone, email, text, and place customers on credit hold or with collection agency.
- Handle all customer/ dealer needs for copies of invoices, credits, PODs & statements.
What you bring
communication
finance
reconciliation
flexibility
accounts receivable
detail-oriented
- Ability to clearly articulate to customers, colleagues’ various issues scenarios.
- Understanding of basic principles of finance, accounting.
- Monthly account Reconciliation – ability to discuss any assigned accounts and their status with management.
- Flexible with ability to work under deadlines and be able to deliver accurate and completed tasks.
- 5 to 7 years AR, cash application and collection experience.
- Strong attention to detail – motivated self-starter.
- Benefits include: Medical, Dental, Vision, STD, LTD, vacation and sick/personal days, 8 paid Holidays, and 401(k) with company match.
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Interview process
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People also searched
Company
Overview
Founded in 1998
Year Founded
The company was established in 1998 as a leading provider of mobility solutions.
- Specializing in vehicle lifts, stair lifts, and ramps.
- Products are designed to improve accessibility for individuals with mobility challenges.
- Serves a broad range of sectors, including residential and commercial markets, with an emphasis on improving independence and quality of life.
- Innovative solutions include mobility lifts for vehicles, residential accessibility products, and custom solutions tailored to individual needs.
- Aims to provide high-quality, reliable products that enhance daily living for those with mobility issues.
- Notable for its commitment to designing and manufacturing durable and easy-to-use mobility products, becoming a trusted name in the industry.
76% employee satisfaction
Employee satisfaction rate
A high percentage of employees find their work environment enjoyable compared to the typical U.S. company.
88% community pride
Community contribution sentiment
Most employees feel positively about the company's impact and involvement in the community.
87% job responsibility
Employee responsibility levels
The majority of employees report being trusted with significant responsibilities in their roles.
86% resource support
Resource satisfaction
Employees feel well-equipped with the necessary tools and resources to perform their jobs effectively.
- A high percentage of employees feel a sense of pride in their accomplishments.
- Most employees believe their customers would rate their service as 'excellent'.
2040 Net-Zero
Carbon Emissions Pledge
The company has committed to achieving net-zero carbon emissions by 2040.
40% Reduction
Emissions Target
On track to reduce Scope 1 and 2 emissions by 40% by 2025.
100% Renewable
Factory Electricity
Achieved 100% renewable electricity in factories three years ahead of the 2025 target.
14 Energy Star Models
Sustainable Products
Developed 14 Energy Star-certified products between 2021–2022.
- Pledged net-zero carbon emissions by 2040
- Committed to zero waste to landfill at manufacturing sites by 2025
- Hungary facility uses geothermal heating/cooling plus solar power
- 墨西哥站点的太阳能板产生了9%的电力，减少了每年960吨CO₂e
- 印度工厂因太阳能应用获得了'能效单元'奖
- 通过生物燃料减少了10吨CO₂e的空运排放
- 采用大豆墨水印刷并避免使用原生塑料包装
- 推出了使用可回收材料的产品：例如Aura Studio 4（100%可回收聚酯纤维，100%可回收铝，85%消费后回收塑料）
- 开发了6种由90%以上可回收塑料制成的产品，以及30种完全可持续包装的产品。
- has not publicly disclosed a DEI strategy or gender‑related data
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