Learning & Development Consultant

Description

• Build organizational awareness and credibility by demonstrating responsiveness, excellent client service, and clear communication
• Provide direction and support for project Coordinators on logistics, materials, and communication to ensure positive participant experiences
• Design programs that go beyond information sharing, incorporating professional interaction, relationship building, practical tools, behavior change strategies, skill building and opportunities for employees to connect with others
• Develop or update e-learning content in the LMS, to optimize learner experience
• Manage projects according to internal “client” expectations around quality, timing, and outcomes
• Facilitate learning sessions with strong understanding and confidence in managing group dynamics, conversation flow, and participant experience
• Lead the process to discover, design and deliver learning programs that align with JEO’s broader strategic direction and people development priorities
• Maintain and improve digital learning pathways in partnership with the L&D team
• Lead and support facilitation needs across the company
• Engage early and collaboratively with departments on their training initiatives
• Evaluate the effectiveness and impact of learning programs
• Develop strong, trust-based relationships with JEO leaders, employees and stakeholders to understand needs, priorities, and expected outcomes
• Provide individual and team coaching to support skill development and growth

Requirements

• Experience designing and facilitating leadership development, professional development, or technical training programs
• Strong written and verbal communication skills
• Experience with HR project management or program development
• Excellent organizational skills and attention to detail
• Bachelor’s degree in human resources, Training & Development, Organizational Development, or related field
• Proficient in MS Office products including Teams, Excel, Word and PowerPoint
• Adaptability to evolving internal client needs and direction from the Learning & Development Director
• Proficiency with LMS administration (Absorb preferred)
• 5+ years of experience in training, facilitation, instructional design, or organizational development
• Ability to manage multiple projects independently and meet deadlines
• Background in e-learning content development or instructional design

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance