Assist with departmental administrative tasks as needed.
Manage an active workload of 100+ projects.
Communicate with responsible parties via phone and email to negotiate agreements, secure signatures, and collect payments.
Work with multiple clients across various markets.
Build and maintain professional relationships with developers, clients, city officials, and internal teams.
Learn and apply state, local, and federal statutes, laws, and franchise agreements to determine project reimbursement eligibility.
Provide clients with updates on the recovery status of individual projects.
Review photographs, narratives, job costs, site sketches, and other client-provided materials to fully understand each Forced Relocation project.
Build and distribute support packages, invoices, and agreements to responsible parties, including homeowners, businesses, large corporations, and municipalities.
Meet monthly recovery targets and participate in weekly team meetings to discuss progress.
Maintain accurate project records in PRG’s internal platforms.
Follow advanced FRELO procedures as outlined by the FRELO Management.
Navigate client systems used to track FRELO projects from initiation to completion.
Requirements
excel
construction
contractors
bachelor's
communication
multitasking
Strong customer service approach with the ability to interpret and communicate client needs.
Ability to work occasional overtime to meet project deadlines.
Clear, adaptable communication style for various audiences.
Capable of extensive walking, sitting, standing, and stair‑climbing as needed.
Strong multitasking and time‑management skills.
Exceptional written and verbal communication skills, especially via phone and email.
Experience in construction, cable, or utility industries is a plus.
Strong working knowledge of Excel and other Microsoft Office programs.
Preferred experience working with contractors or coordinating multi‑site projects.
Excellent organizational skills with the ability to prioritize effectively.
Bachelor’s degree preferred.
Benefits
Short-term disability coverage after 1 year
Paid time off and holidays
Medical, dental, and vision coverage for employees and dependents
401(k) retirement plan, with company match after 1 year
Additional rewards such as company-paid life insurance, and other supplemental insurances available.
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
Company
Overview
$300M
Annual Revenue
Generated from telecommunications and utility infrastructure projects.
700 Employees
Workforce Size
Supporting a diverse range of technical and support roles.
Began as a specialist in complex telecom and utility infrastructure projects.
Managing multi-market initiatives with a nationwide presence.
Tackling large-scale fiber builds, cell-tower backhaul, and construction projects.
Investigating third-party incidents and recovering repair costs efficiently.