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Field Supervisor - Service
Otis Elevator Co.
Supervises field service teams, schedules maintenance, ensures safety and client satisfaction.
3d ago
Intermediate (4-7 years)
Full Time
Ludhiana, Punjab, India
Field
Company Size
69,000 Employees
Service Specialisms
Maintenance Services
Installation Services
Modernization Services
Engineering Services
Consulting Services
Project Management
Design Services
Technical Services
Sector Specialisms
Buildings
Residential
Commercial
Transport
Utilities
Government
Role
What you would be doing
incident reporting
safety inspection
preventive maintenance
equipment survey
risk assessment
quarterly reporting
- Handle effective conversions when necessary.
- Ensure Zero accident / incident
- Ensure Reporting of incident
- Correspond with clients for renewal of contract and as and when necessary and quotation for PA settlement.
- Participate in Incident Investigation.
- Two months prior to the expiry of free service contract date inspect the elevator.
- Conduct toolbox talk with employees.
- Prepare quarterly review report.
- Plan for repair schedule as a preventive method.
- Make employees continuously aware about safe work practices.
- To conduct FPA and complete corrective actions within targeted completion date.
- Carry out annual equipment survey
- Be present at reporting place of examiners to take feedback of previous day and plan daily schedule.
- Conduct EH&S inspection/audit as per assigned quota and ensure completion of corrective actions within targeted completion date.
- Co-ordinate between Area Executives, employees and customers.
- Monitor how to reduce call-backs. More so on top ten calls received.
- Review regularly, Net O / Payment.
- Ensure that issues identified in the Risk Assessment (JHA) process are mitigated or controlled in accordance with assigned responsibilities and schedules.
- Follow-up invoices/ payments.
- Carry out NIS before taking over new construction and modernization job.
- Meet clients regularly for rapport development.
- Update necessary conversion/ recovery cancellation into system.
- Make efforts for acquisition and recoveries & achieving the target.
- Check the opportunity to potential T-Business.
- Negotiate with clients for price fixation of contracts & T-order.
- Actively participate in RQC & Safety meetings and review issues and progress.
- Communicate with examiners on regular basis, take care of their problems and create confidence amongst them.
- Inspect or re-inspect to see progress of work. / Random Check for Quality.
- Lead team to complete given task and facilitate them in case of need.
- Create Safety awareness and ensure our employees are working safely.
What you bring
eh&s
audits
toolbox
- Adherence to EH&S policy and practices.
- Fatality Preventive Audits/ Toolbox Demonstration.
- Manpower allotment day to day basis on call-backs received.
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
Company
Overview
1853 Founded
Year of Establishment
Operates as a leader in vertical transportation solutions.
- Pioneered the first passenger elevator, revolutionizing urban transportation.
- Serves a wide range of sectors, including residential, commercial, and infrastructure projects.
- Their work can be seen in iconic structures like the Burj Khalifa.
- Focuses on safety, efficiency, and sustainability in urban spaces.
- Advanced smart elevator systems enhance user experience and energy efficiency.
- We put people at the center of everything we do.
- We are reliable, smart and focused on the future.
- We are creating a more personal, connected world.
- We roll up our sleeves to get it done.
50% Reduction
Emissions Target
Aims to cut Scope 1 and Scope 2 emissions by half by 2030.
100% Certification
Zero-Waste Goal
Seeks to achieve zero-waste-to-landfill certification for all factories by 2025.
30% CO₂ Reduction
Emissions Achievement
Factories have reduced CO₂ emissions by more than 30% since 2015.
6.62M lbs Recycled
Waste Diversion
Florence, SC factory recycled over 6.6 million pounds of sheet metal in a year.
- Achieve carbon neutrality for factory electricity by 2030.
- Complete ISO 14001 certification for all factories by 2025.
- Spanish plants: San Sebastián factory LEED Platinum and 100% renewable energy; Vigo plant solar panels reducing electricity use ~30%, cutting ~44 metric tons CO₂/year.
- Science‑Based Targets initiative–approved goals: reduce absolute Scope 1 & 2 GHG emissions 55% by 2033 (2021 base year); reduce Scope 3 emissions 33% by 2033.
34% Women Executives
Women in Leadership
34 percent of the company’s executives identify as women, reflecting gender diversity at the executive level.
26% Diverse Executives
Ethnic/Racial Diversity
26 percent of U.S.-based executives are ethnically or racially diverse, contributing to broader representation.
56% Diverse Board
Diverse Representation
Over half of the Board members are women, ethnically diverse, or both.
100% Gender Parity
Gender Parity Target
Aiming for equal gender representation in executive ranks by 2030.
- Employee Resource Groups support colleagues in field operations, Black/African American communities, LGBTQ+ individuals, and others.
- A six-point framework guides initiatives in anti-racism, bias education, STEM pipeline development, mental health support, and social justice.
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