Tool Hire Driver / Fitter

Description

• Assist supervisor with managing stock levels, including incoming goods checked against delivery tickets, and participate in stock takes as required.
• Ensure that product knowledge is up to date and applied accurately in customer conversations.
• Provide specialist advice and product information
• Ensure profitable customer relationships are built and maintained, including complaint resolution, preparing customer orders, loading, and unloading safely and satisfactorily, ensuring any technical problems, faults and repairs are dealt with efficiently.
• Assist supervisor with managing stock levels, incoming goods checked against delivery tickets, and participate in stock takes as required.
• Following plans to continuously improve customer experience – representing the company, meeting different customers and driving to different locations on a daily basis.
• Loading and unloading the vehicle with small plant, tools, and alloy towers.
• Administration – Coordinate all Tool hire reports as necessary, paying particular attention to Health & Safety
• Ensure sales orders and delivery schedules are processed accurately and promptly.
• Administration – All sales orders processed promptly; maintenance records in relation to hired products are kept up to date; cash payments processed in line with company procedures.
• Carrying out daily and weekly vehicle checks.

Requirements

• Able to create and maintain successful relationships.
• Good organisational skills to manage stock.
• Experience in a sales/customer focused role.
• Ability to work on own initiative and as part of a team.
• Previous experience within the Tool Hire industry.
• Understanding local market issues and communicate to Manager to support sales growth plans.
• Provide an efficient hire experience, demonstrating exceptional customer service skills in all aspects of the working day.
• Full, clean driving license is essential – B+E, D1+E categories
• Health & safety – ensure the safety of not only yourself but also colleagues and customers; up to date knowledge of Tool Hire H&S procedures; maintenance meets all the necessary requirements; H&S certification maintained.
• A relevant understanding of the market and product knowledge
• HGV driving experience is not essential, newly qualified drivers are also welcome.
• Must be committed to delivering great customer experiences.
• IT literate
• Working knowledge of appropriate Health & Safety legislation
• GCSEs (Or equivalent) - Maths & English

Benefits

• Contributory pension scheme
• Generous discretionary bonus scheme
• Mental Health Support
• Enhanced Paternity
• Substantial staff discounts
• Employee Assistance Programme
• Holiday Purchase Scheme
• Enhanced Maternity
• Cycle to work scheme.
• Free parking
• Training and development opportunities
• Holiday scheme which rewards length of service
• A competitive pay package.
• Perkbox discounts

Training + Development

Interview process

Visa Sponsorship

Security clearance