Valet Attendant

Description

• Ensure a prompt, courteous, and efficient valet service, offering guests a seamless arrival and departure experience
• Ensure efficient parking systems to maximize space and minimize wait times for guests
• Provide a current Nevada Motor Vehicle Report every 6 months
• Foster positive guest relations by engaging with guests, anticipating their needs, and providing personalized service throughout their valet experience
• Complete all aspects of valet parking, including guest vehicle handling, traffic flow, and parking logistics
• Act as a point of contact for guests, addressing inquiries, and providing assistance with vehicle-related requests
• Return vehicles to the guest in a prompt manner and in the same condition it was in when the guest left it
• Ensure strict adherence to safety protocols and security measures to safeguard guests' vehicles and personal belongings
• Assist with administrative duties, such as preparing reports, maintaining records, and coordinating departmental meetings
• Record any damage that exists on the guest’s automobile prior to accepting and parking the vehicle
• Ensure the maintenance and care of valet equipment, such as key storage systems and ticketing machines
• Handle guest concerns or issues related to valet services with empathy and efficiency, finding timely resolutions or escalating matters to the Assistant Manager of Front Services or relevant management
• Coordinate with other hotel departments, such as the front desk, bell services, and security, to ensure a seamless guest experience

Requirements

• Proven experience as a valet parking attendant or in a similar guest service role within a luxury hotel, high-end resort, or upscale establishment
• Knowledge of traffic flow management and valet parking best practices
• Must be able to drive both manual and automatic transmissions
• High school diploma or equivalent required
• Ability to maintain a valid Drivers’ License and clean driving record
• Proficiency in using valet parking systems
• Must be willing and able to work a flexible schedule to include nights, holidays, and weekends
• Excellent communication and interpersonal skills, with a polished and professional demeanor

Benefits

• Work in a fast-paced, busy, and somewhat stressful environment

Training + Development

Interview process

Visa Sponsorship

Security clearance