Repairs Manager

Description

• Oversee operational performance, addressing underperformance and learning from complaints.
• Work closely with senior leaders, including Heads of Service, Regional Directors and trade union partners.
• Lead the development, mobilisation and delivery of Amplius Response, ensuring an effective repairs and maintenance service.
• Manage budgets and financial processes, providing accurate information for planning and monitoring.
• Monitor KPIs to guide service improvements and ensure compliance with Health and Safety requirements.
• Support resourcing and workforce planning, including apprenticeships, in partnership with People Services.

Requirements

We’re looking for an experienced Repairs Manager to help lead our Amplius Response service and guide a dedicated team delivering responsive and emergency repairs. You’ll keep operations running smoothly, ensure value for money, and uphold our high service standards. Reporting to the Assistant Director of Property Operations, you’ll shape the service through strong leadership in recruitment, training, performance and safeguarding. If you’re ready to make a real impact within our Property Operations Management Team, we’d love to hear from you.

Important - We do not provide visa sponsorship; you must be eligible to work in the UK. You must reside in the UK for the duration of your employment and provide Right to Work evidence.

This role will involve travel across the Home Counties and surrounding areas (Bedfordshire, Biggleswade, Milton Keynes, Northamptonshire and Hertfordshire)

A full UK driving license is essential for this role.

• Proven experience managing large, mobile teams, including direct delivery repairs staff.
• Ability to engage, empower and support colleagues through change, with a personable and adaptable approach.
• Senior-level experience within a high-performing maintenance or property services environment.
• Strong commercial acumen with experience managing budgets, resources, and cost-effective operations.
• Degree-level education or equivalent experience.
• Skilled in performance management, risk management, and health and safety compliance.

Benefits

Salary: £60,500 per year (plus car allowance)

Location: Hybrid, with a weekly presence in our Milton Keynes office.

Training + Development

Interview process

Visa Sponsorship

Security clearance