Workman
Independent UK commercial property management & building consultancy delivering nationwide specialist services.
3 days ago
$22,500 - $26,000
Junior (1-3 years)
Full Time
Chorley, England, United Kingdom
Hybrid
Company Size
800 Employees
Service Specialisms
Sector Specialisms
Description
tenant communication
database management
bank reconciliation
arrears management
collection action
analytical reporting
A Credit Controller is responsible for managing arrears across a portfolio of commercial, industrial and retail properties, working within a large team and maintaining regular direct communication with tenants to manage arrears on behalf of clients.
The role involves collaborating with client accountants, treasury clerks and property managers to deliver best‑in‑class service, reviewing and managing arrears, employing appropriate chasing and collection techniques, and producing analytical arrears reports for property managers and clients.
- Communication with tenants, by phone, email and letter
- Maintaining Tenant database’s with accurate details
- Proactively contacting tenants based on their payment history
- Regular review of daily bank downloads to assist Treasury teams with correct allocation of incoming funds
- Reconciliation of tenant accounts
- Instruct of collection agencies or legal action where authorized and follow through to completion
Requirements
gcse maths
gcse english
numeracy
outlook
excel
proactive
The ideal candidate is proactive, practical and positive, with professional communication abilities, GCSE grades (9‑4/A‑C) in Maths and English, good numeracy, and solid IT skills especially in Outlook and Excel. No specific credit control qualifications are required.
- Math's & English G.C.S.E 9-4/A-C
- Good Numeracy Skills
- IT & Software Skills, particularly Microsoft Outlook and Microsoft Excel
Benefits
Success requires high attention to detail, strong organisational, prioritisation and communication skills, teamwork, initiative, and a desire to learn and develop; the salary range is £22,500‑£26,000.
The company provides hybrid working with at least three days in the office, flexible core hours, discretionary bonuses, salary reviews, healthcare, life insurance, wellness programmes, additional holidays, lifestyle benefits, social events and referral bonuses.
- Hybrid working to offer you a great work life balance, with a minimum of three days in the office.
- Core working hours allow for added flexibility and helps benefit your work life balance.
- Discretionary annual bonus and salary reviews.
- Healthcare, life insurance & wellness programme.
- Long service additional holidays, your birthday off and an extra day between Christmas and New Year
- Lifestyle benefits to suit you: gym membership, cycle to work, buy and sell holiday to name just a few.
- Social events throughout the year including a firm wide Christmas party!
- Generous referral bonus.
Training + Development
Interview process
Visa Sponsorship
Security clearance
Overview
40+ years
Company History
The firm has been operational for over four decades, establishing a strong foundation in the commercial real estate sector.
4,000+ properties
Property Management
The company manages a vast portfolio of commercial properties across the UK, reflecting its extensive reach and expertise.
£2 billion annual rent
Financial Scale
The firm generates significant revenue through its property management services, highlighting its financial stability and market influence.
12 UK offices
Geographic Presence
With a network of offices across the UK, the company ensures comprehensive coverage and local expertise in various regions.
- Its building consultancy team specializes in complex projects, ranging from listed heritage sites to major office campuses.
- The firm supports occupiers across multiple sectors, including offices, retail, logistics, student housing, and hotels.
- It employs in-house CAD and building technology teams to integrate smart-building solutions into its projects.
- The firm maintains deep, long-term client relationships, often spanning over 25 years, through a focus on technical strength and stewardship.
Culture + Values
- We are an ambitious, inclusive, and dynamic team.
- We aim to provide value and deliver excellent service every time.
- We work with integrity, transparency, and respect.
- We are committed to creating lasting relationships with clients and colleagues.
- We promote innovation and encourage personal development.
- We value open communication and collaboration.
Environment + Sustainability
Net Zero by 2030
Carbon Emission Goal
Aiming to achieve zero carbon emissions by 2030 through various sustainable initiatives.
- Adopts sustainable building strategies with energy-efficient designs.
- Encourages the use of renewable energy sources in projects.
- Prioritizes sustainable materials in developments.
- Tracks and reports on environmental performance regularly.
Inclusion & Diversity
20% increase
Women in Senior Roles
The company aims to boost the proportion of women in senior leadership positions.
40% workforce
Women Representation
Over 40% of the company's employees are women.
- The leadership team focuses on diversity and equal opportunities.