Help Desk Support Specialist at City Of Ann Arbor in Ann Arbor, MI | USD57,200-65,000 | Kablio

Role

Description

Requirements

mcp

comptia

mcse

scripting

hardware

2 years

Associate’s degree in computer science, information technology or related field
Have or be able to obtain Microsoft Certified Professional (MCP) certification within one (1)year of date-of-hire
Knowledge and experience in computer scripting
At least two years of experience in working with computers and applications
Excellent verbal and written communication skills.
Bachelor’s degree in computer science, information technology or related field
Have or be able to obtain Comp TIA A+ Certification within one (1) year of date-of-hire.
Microsoft Certified Solution Expert (MCSE) and/or Microsoft Specialist certification
Knowledge and experience in computer programming/scripting
Knowledge of computer hardware, software and networks
Professional experience in working with computers and applications: at least 1 year
Valid MI Driver’s License
The City of Ann Arbor, at its discretion, may consider an alternative combination of formal education and work experience.

Benefits

Information not given or found

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

Founded in 1824

Historical Timeline

Ann Arbor's rich history dates back to its founding in 1824, serving as a cornerstone for its modern identity as a hub for technology, education, and culture.

Nestled in the heart of Michigan, the City of Ann Arbor blends innovation with a commitment to sustainability.
Ann Arbor has evolved into a vibrant hub for technology, culture, and education.
The city is renowned for its exceptional public services, from top-tier transportation infrastructure to advanced water resources management.
Ann Arbor’s urban development projects are focused on creating a balanced and sustainable environment for its residents.
Specialized in government services, utilities, and infrastructure, the city is constantly working to improve the quality of life for its citizens.
Notable for its dynamic transportation systems, Ann Arbor fosters easy access across the city and connects to regional networks.
The city’s focus on sustainable water resources management has made it a model for environmentally responsible urban planning.
Ann Arbor is also home to cutting-edge projects aimed at enhancing energy efficiency and reducing environmental impact.

Culture + Values

Customer-driven and results-oriented
Strive for excellence and continuous improvement
Promote accountability and integrity
Encourage innovation and creativity
Commitment to teamwork and collaboration
Respect diversity, inclusion, and individual contribution
Focus on sustainability and environmental responsibility

Environment + Sustainability

45% target

Greenhouse Gas Reduction

Aiming to significantly decrease greenhouse gas emissions by 2030 through strategic initiatives.

100% renewable

City Operations Energy

Committed to powering all city operations exclusively with renewable energy sources by 2025.

Carbon neutral

By 2030

Aiming to achieve carbon neutrality by 2030 through comprehensive sustainability efforts.

Water usage reduction

Sustainability Strategy

Implementing measures to reduce water consumption and protect water resources across operations.

Promote energy-efficient building practices and renewable energy projects
Partner with community organizations to support environmental education and outreach
Track and report progress on sustainability goals annually

Inclusion & Diversity

Commitment to fostering a diverse, inclusive, and equitable workforce
Gender parity goal with equal opportunities for all genders
Ongoing training and development programs to enhance awareness of inclusion
Support for employees from various cultural, racial, and ethnic backgrounds
Regular surveys to track diversity and inclusion progress
Collaboration with community groups to enhance local representation

Articles

City of Ann Arbor - Contact Us

City of Ann Arbor - Jobs and Careers

Ann Arbor Projects and Development

Company

Overview

Founded in 1824

Historical Timeline

Ann Arbor's rich history dates back to its founding in 1824, serving as a cornerstone for its modern identity as a hub for technology, education, and culture.

Nestled in the heart of Michigan, the City of Ann Arbor blends innovation with a commitment to sustainability.
Ann Arbor has evolved into a vibrant hub for technology, culture, and education.
The city is renowned for its exceptional public services, from top-tier transportation infrastructure to advanced water resources management.
Ann Arbor’s urban development projects are focused on creating a balanced and sustainable environment for its residents.
Specialized in government services, utilities, and infrastructure, the city is constantly working to improve the quality of life for its citizens.
Notable for its dynamic transportation systems, Ann Arbor fosters easy access across the city and connects to regional networks.
The city’s focus on sustainable water resources management has made it a model for environmentally responsible urban planning.
Ann Arbor is also home to cutting-edge projects aimed at enhancing energy efficiency and reducing environmental impact.

Culture + Values

Customer-driven and results-oriented
Strive for excellence and continuous improvement
Promote accountability and integrity
Encourage innovation and creativity
Commitment to teamwork and collaboration
Respect diversity, inclusion, and individual contribution
Focus on sustainability and environmental responsibility

Environment + Sustainability

45% target

Greenhouse Gas Reduction

Aiming to significantly decrease greenhouse gas emissions by 2030 through strategic initiatives.

100% renewable

City Operations Energy

Committed to powering all city operations exclusively with renewable energy sources by 2025.

Carbon neutral

By 2030

Aiming to achieve carbon neutrality by 2030 through comprehensive sustainability efforts.

Water usage reduction

Sustainability Strategy

Implementing measures to reduce water consumption and protect water resources across operations.

Promote energy-efficient building practices and renewable energy projects
Partner with community organizations to support environmental education and outreach
Track and report progress on sustainability goals annually

Inclusion & Diversity

Commitment to fostering a diverse, inclusive, and equitable workforce
Gender parity goal with equal opportunities for all genders
Ongoing training and development programs to enhance awareness of inclusion
Support for employees from various cultural, racial, and ethnic backgrounds
Regular surveys to track diversity and inclusion progress
Collaboration with community groups to enhance local representation

Articles

City of Ann Arbor - Contact Us

City of Ann Arbor - Jobs and Careers

Ann Arbor Projects and Development