Assistant Property Manager

Description

• Foster exceptional service by addressing escalated resident concerns with professionalism and care.
• Develop a deep understanding of the property’s features and market positioning to communicate its value effectively while addressing common objections.
• Contribute to all aspects of the leasing process to meet and exceed individual and team goals. This includes:
• Ensure timely collection and accurate posting of rental and vendor payments to maintain strong cash flow and financial performance.
• Assist the Property Manager with financial reporting, including weekly and monthly reports, and closing financial books.
• Serve as acting Property Manager in their absence, ensuring adherence to company policies and property guidelines.
• Guide and support the leasing team to empower success by setting clear expectations and providing the tools and resources needed to achieve leasing and marketing objectives.
• Greeting prospects, conducting tours, closing leases, and overseeing the application and screening processes.
• Ensuring leads are entered into Entrata, contacted, and followed up on.
• Address delinquent accounts by preparing late notices, contacting residents and guarantors, and filing evictions when necessary.
• Maintaining the clubhouse, model units, and tour routes to exceptional standards.
• Monitoring and participating in resident renewal efforts.
• Monitor the competitive landscape by regularly shopping competitors and updating records of market offerings.
• Support marketing efforts and resident events to attract prospects and retain current residents.

Requirements

• Familiarity with multifamily conventional or student housing strongly preferred.
• Willingness to obtain all licenses and/or certifications required by State or Local jurisdictions.
• Proficiency in property management software such as OneSite, Entrata, or other RealPage products preferred.
• Intermediate knowledge of Microsoft Office, especially Excel, is desirable.
• High school diploma or equivalent required; Bachelor’s degree preferred.
• Ability to participate in emergency duties as needed.
• Previous experience in leasing and sales required, with Leasing Manager experience preferred.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance