Foster exceptional service by addressing escalated resident concerns with professionalism and care.
Develop a deep understanding of the property’s features and market positioning to communicate its value effectively while addressing common objections.
Contribute to all aspects of the leasing process to meet and exceed individual and team goals. This includes:
Ensure timely collection and accurate posting of rental and vendor payments to maintain strong cash flow and financial performance.
Assist the Property Manager with financial reporting, including weekly and monthly reports, and closing financial books.
Serve as acting Property Manager in their absence, ensuring adherence to company policies and property guidelines.
Guide and support the leasing team to empower success by setting clear expectations and providing the tools and resources needed to achieve leasing and marketing objectives.
Greeting prospects, conducting tours, closing leases, and overseeing the application and screening processes.
Ensuring leads are entered into Entrata, contacted, and followed up on.
Address delinquent accounts by preparing late notices, contacting residents and guarantors, and filing evictions when necessary.
Maintaining the clubhouse, model units, and tour routes to exceptional standards.
Monitoring and participating in resident renewal efforts.
Monitor the competitive landscape by regularly shopping competitors and updating records of market offerings.
Support marketing efforts and resident events to attract prospects and retain current residents.
Requirements
multifamily
licensing
onesite
excel
bachelors
leasing
Familiarity with multifamily conventional or student housing strongly preferred.
Willingness to obtain all licenses and/or certifications required by State or Local jurisdictions.
Proficiency in property management software such as OneSite, Entrata, or other RealPage products preferred.
Intermediate knowledge of Microsoft Office, especially Excel, is desirable.
High school diploma or equivalent required; Bachelor’s degree preferred.
Ability to participate in emergency duties as needed.
Previous experience in leasing and sales required, with Leasing Manager experience preferred.
Benefits
Information not given or found
Training + Development
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Interview process
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Visa Sponsorship
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Security clearance
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Company
Overview
$5.5B in assets
Total Assets Under Management
The company manages over $5.5 billion in real estate assets across multifamily and student housing properties.
40,000+ beds
Property Beds Managed
The company oversees operations for over 40,000 residential units, encompassing multifamily and student housing communities.
Top-25 Owner
Student Housing Market Ranking
It is among the top 25 largest owners of student housing properties in the United States.
$1B in pipeline
Annual Acquisitions and Development Plan
The company plans over $1 billion annually in new acquisitions and development projects nationwide.
Coastal Ridge operates three divisions: investment management, property management, and build-to-rent development.
Its investment arm targets undervalued and underutilized properties across risk spectrums to unlock value.
The property-management team oversees operations, tenant relations, and maintenance for owned and third-party assets.
In development, it’s broken ground on innovative build-to-rent communities like Stillwell by Coastal Ridge.
It partners to deliver luxury rentals and design-focused communities in student housing.
Having expanded beyond Ohio into California, Florida, Texas, and scattered-site urban markets, it blends local reach with national scale.
Culture + Values
401(k) Match
Employer Contribution
The company offers a 401(k) retirement savings plan with employer matching contributions, helping employees build their financial future.
8 Hours
Annual Volunteer Time
Full-time team members are granted eight hours annually to volunteer, fostering community engagement and giving back.
Founded on deep‑rooted relationships and a spirit of partnership
Belief that “the best investment is in people”
Award‑winning benefits and perks including medical, dental, vision, disability, life insurance, health savings accounts, flexible spending accounts
Generous paid time off: holidays, volunteer time, and election time
Parental leave offered to both mothers and fathers
Continued education and in‑house training programs