Maa
A US-based S&P 500 REIT that acquires, develops, redevelops & manages quality apartment communities in the Southeast, Southwest & mid‑Atlantic.
14 hours ago
Junior (1-3 years), Intermediate (4-7 years), Experienced (8-12 years)
Full Time
Duluth, Georgia, United States
Field
Company Size
2,532 Employees
Service Specialisms
Sector Specialisms
Description
team coordination
service response
unit turnover
staff training
repair coordination
resident interaction
Reporting to the Property Manager, the supervisor ensures apartment homes and facilities are in good working order and meet company standards. Primary responsibilities include coordinating the maintenance team, responding promptly to service requests, maintaining market‑ready units, and upholding property appearance.
The supervisor also assists with hiring, training, and developing maintenance staff, which may include painters and landscaping personnel.
Within a community, the Property Manager leads all aspects of community life, the Maintenance Supervisor coordinates repairs, Assistant Property Managers support operations and finance, Technicians perform day‑to‑day maintenance, and Leasing Consultants handle leasing, resident interaction, and marketing activities.
Requirements
hvac
epa license
camt
supervisory
property mgmt
customer service
The Apartment Maintenance Supervisor role is designed for an experienced maintenance professional ready to supervise and motivate a team to achieve property‑specific goals in the multifamily industry. The position offers tools and support for career growth within MAA.
At MAA, the success of our service teams directly impacts resident satisfaction and community performance. Candidates should have a proven record of meeting financial goals without compromising quality while delivering exceptional customer service.
Qualifications include a high school diploma or GED, three to five years of multifamily property management, facility maintenance, or mechanical repair experience, and HVAC experience. Required licenses are EPA Type II or Universal, and for Florida locations a CAMT license. A valid driver’s license is required, and one to three years of supervisory experience is preferred.
Benefits
Becoming a part of MAA is exciting and rewarding for those who enjoy working with a dynamic team. We aim to exceed our residents’ expectations and provide a place they can call home.
MAA offers a comprehensive benefits package that includes discount housing, health insurance, paid time off, life and disability coverage, performance incentives, mileage reimbursement, mobile maintenance reimbursement, a smart home program, a 401(k) plan, tuition reimbursement, and opportunities for promotion and internal advancement.
MAA is committed to a people‑first approach, diversity, and community involvement through The Open Arms Foundation, which provides housing for patients traveling for medical treatment. We are an equal‑opportunity employer, drug‑free workplace, and we encourage candidates to explore career opportunities at our Berkeley Lake location.
- Apartment Discount and Associate Renewal Cap
- Medical, Dental and Vision Insurance
- Vacation, Sick Leave, and Holiday Pay
- Life and Disability Insurance
- Performance-based Incentives and On-Call Bonuses
- Paid On-Call Mileage Reimbursement Program
- Mobile Maintenance Reimbursement Program
- Smart Home Program
- 401(k) Retirement Plan
- Tuition Reimbursement
- Opportunities for promotion and internal career advancement
Training + Development
Interview process
Visa Sponsorship
Security clearance
Overview
Over 100k Units
Owned/Managed
The company owns or has interests in over 100,000 apartment units, showcasing its extensive real estate portfolio across multiple states.
$2.19B Revenue
Annual Generation
Generating over $2.19 billion annually, the company demonstrates strong financial performance in its real estate operations.
$11.8B Assets
Total Value
With assets valued at approximately $11.8 billion, the company holds significant investment across its property holdings.
4.5 Stars Avg.
Google Rating
Properties consistently receive high ratings, averaging 4.5 stars, reflecting excellent tenant satisfaction.
- Founded in 1977 by George E. Cates, it started as a regional apartment investor and became a publicly traded REIT in 1994.
- Headquartered in Germantown, Tennessee, it operates nearly 300 communities in growth regions of the Southeast, Southwest, and Mid-Atlantic.
- Listed on the S&P 500, the company has expanded through significant acquisitions, including Colonial Properties (2013) and Post Properties (2016).
- Its operations include full-cycle real estate activities from acquisition to property management, focusing on high-quality multifamily properties.
Culture + Values
- Governance & Accountability
- Inclusion & Belonging
- Associate Engagement
- Associate Health, Safety & Well‑Being
- Strong company culture supported by robust communication & recognition programs
- Competitive compensation and incentive bonuses
- Tuition & certification reimbursement and leadership development
- Mentorship via LEAD Program and career mentor program
Environment + Sustainability
45% GHG Reduction
Greenhouse Gas Intensity Target
Aiming for a 45% reduction in greenhouse gas intensity by 2028 compared to a 2018 baseline.
$4.3M Savings
LED Retrofit Program
Completed LED retrofits across the entire portfolio, resulting in $4.3 million in annual savings and energy efficiency improvements.
56M Gallons
Reclaimed Water Usage
Utilized over 56 million gallons of reclaimed water for irrigation, leading to significant water conservation and cost savings.
78/100
GRESB Environmental Score
Achieved a GRESB score of 78 (three green stars), reflecting high management and performance in sustainability initiatives.
- Redeveloped 32% of portfolio to improve energy efficiency.
- Smart-home tech installed in 92,717 apartments (21,159 in 2023), aiming for 100% by end 2024.
- Water conservation: nearly 100 million gallons saved since 2012 through smart irrigation, low-flow fixtures, and drought-tolerant landscaping.
- Green certifications: 51 communities certified, 6 more in process.
- Net-zero target: Implied pathway via 45% GHG cut by 2028; resetting targets after achieving original goals ahead of schedule.
Inclusion & Diversity
2,532 Employees
Total Employees
The company has a workforce of 2,532 employees, reflecting its commitment to inclusivity and diversity across its operations.
- Inclusive Diversity Council in place
- Unconscious bias training required for all associates annually
- Annual harassment & discrimination training for all associates
- Enhanced recruiting processes to support diversity
- Executive and board oversight of inclusion efforts
- Signatory of CEO Action for Diversity & Inclusion™
- Employee Resource Groups supported; engagement through MAA Celebrates during national recognition months