Accounts Receivable Specialist

Description

Manage and collect outstanding resident payments on overdue accounts, ensuring compliance with relevant laws and regulations while striving to preserve positive resident relationships.

• Maintain confidentiality of organizational information
• Maintain organized and accurate files
• Contact delinquent account holders and request payment to bring the account current
• Produce reports and update spreadsheets as directed
• Research and resolve discrepancies and issues as needed
• Follow up with residents on established payment plans and document collection activities
• Prepare notices, collect rental payments, and establish alternative payment plans or other processes for payment of delinquent accounts

Requirements

• Microsoft, Excel and accounting software skills
• Bi-lingual (Spanish) highly preferred
• Minimum 3 years collections and/or accounts receivable experience
• Associate’s Degree with emphasis on business or bookkeeping preferred
• Strong communication and negotiation skills
• Strong ability to multi-task, be detailed oriented and work independently
• Ability to plan, prioritize and organize workload
• Ability to balance professionalism and meet collections goals
• Ability to handle confidential information
• Property Management experience and Yardi experience required

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance