Team Coordinator

Description

• Creating Cheerleader Customers
• Respond to and dispatch teams to all mitigation calls.
• Update all Program KPI and required updates
• Daily/nightly job schedule. Prepare schedule for each work day by no later than 4:15pm.
• All admin and accounting for the team as well as needed assistance to the EST and PM .
• Participation in production meeting with Project Managers.
• Monitor Job Management Report related to mitigation and/or repair jobs daily.
• A/R collection management and documentation.
• Track KPI dates and follows up with Project Manager concerning alerts.
• Send repairs to coordinator to schedule a repair estimator.
• Enter Billing in Xactimate
• Participate in first level of customer complaint issues.
• Inputting jobs into PSA on occasion.
• Confirms data in PSA
• TC creates Repair Binder Mitigation
• On call schedule. Prepare monthly on call schedule for water technicians.

Requirements

• Excellent English written and verbal skills
• Customer focused
• Administration, Accounting Finance is a plus: 3 years
• Solves Problems
• Attention to detail
• Job is entered into PSA and PM is notified.
• High school or equivalent
• Management and accuracy of PSA.
• People skills
• Proficient in Microsoft Office software (i.e. Word, Excel, PowerPoint and Exchange)

Benefits

• 401(k) matching
• Competitive salary
• Health insurance
• Paid time off
• Free uniforms

Training + Development

Interview process

Visa Sponsorship

Security clearance