Team Coordinator
Panhandle Cleaning & Restoration, Inc.
Coordinates mitigation teams, handles dispatch, admin, billing, and customer service.
8 days ago ago
Intermediate (4-7 years), Junior (1-3 years)
Full Time
Wheeling, WV
Field
Company Size
50 Employees
Service Specialisms
Fire and water damage restoration
Cleaning services
Remodeling
Kitchen and bathroom design
Complete home construction
Sector Specialisms
Commercial
Residential
Role
What you would be doing
dispatch teams
job scheduling
kpi tracking
xactimate billing
psa input
on-call schedule
- Creating Cheerleader Customers
- Respond to and dispatch teams to all mitigation calls.
- Update all Program KPI and required updates
- Daily/nightly job schedule. Prepare schedule for each work day by no later than 4:15pm.
- All admin and accounting for the team as well as needed assistance to the EST and PM .
- Participation in production meeting with Project Managers.
- Monitor Job Management Report related to mitigation and/or repair jobs daily.
- A/R collection management and documentation.
- Track KPI dates and follows up with Project Manager concerning alerts.
- Send repairs to coordinator to schedule a repair estimator.
- Enter Billing in Xactimate
- Participate in first level of customer complaint issues.
- Inputting jobs into PSA on occasion.
- Confirms data in PSA
- TC creates Repair Binder Mitigation
- On call schedule. Prepare monthly on call schedule for water technicians.
What you bring
microsoft office
psa
high school
3 years
english
customer focus
- Excellent English written and verbal skills
- Customer focused
- Administration, Accounting Finance is a plus: 3 years
- Solves Problems
- Attention to detail
- Job is entered into PSA and PM is notified.
- High school or equivalent
- Management and accuracy of PSA.
- People skills
- Proficient in Microsoft Office software (i.e. Word, Excel, PowerPoint and Exchange)
- 401(k) matching
- Competitive salary
- Health insurance
- Paid time off
- Free uniforms
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
Company
Overview
20 Years
Experience in Restoration
The company has dedicated over two decades to providing reliable restoration services.
- Expertise spans a range of industries, with a focus on residential and commercial restoration after disasters.
- Specialized in water, fire, and mold damage restoration, offering a comprehensive suite of cleaning and recovery solutions.
- Known for rapid response times and efficient project completion, ensuring minimal disruption for clients.
- The company is committed to using cutting-edge technology and equipment to ensure high-quality results.
- Proud of its strong community ties and reputation for excellence.
- Services extend from simple cleaning projects to large-scale disaster recovery operations.
- Commitment to Excellence
- Customer Satisfaction
- Integrity in Every Job
- Highly Trained Professionals
- Safety is Our Top Priority
- Reliable and Efficient Service
2030 Target
Net Zero Emissions Goal
Aim to achieve net zero emissions by the year 2030 as part of their sustainability commitment.
- Focus on eco-friendly cleaning solutions
- Adopted green cleaning practices
- Commitment to reducing waste and energy consumption
- Use of biodegradable products whenever possible
- Implementing water conservation practices
Kablio AIIf you're someone who helps build and power the world (or dreams to), Kablio AI is your pocket-sized recruiter that gets you hired.
Copyright © 2025 Kablio