IT Operations (Network) Engineer

• Participate in on-call rotation and incident response
• Manage backups, disaster recovery plans, and business continuity strategies
• Troubleshoot network connectivity problems and issues
• Monitor backup jobs daily to verify successful completion and troubleshoot any failures or anomalies.
• Maintain documentation for systems, processes, and procedures
• Design implement and manage the organization's computer systems and networks
• Implement and enforce security policies and procedures
• Ensure secure environment by proactively planning and patching/upgrading services, servers, network devices
• Ensure data integrity, security, and accessibility across various storage platforms
• Ensure system availability, performance, and scalability through proactive monitoring and tuning
• Configure hardware and implement security measures.
• Document network configurations and changes
• Manage Storage
• Manage backup infrastructure, including software Veeam, Commvault (mandatory) and hardware (e.g., tape libraries, NAS/SAN).
• Monitor and maintain IT infrastructure, including servers, networks, and cloud environments
• Deploying and managing virtual machines (VMs) and virtual desktops across the virtualized environment.
• Troubleshoot Level 3 and resolve system and network issues in a timely manner
• Monitoring and optimizing the performance of virtualized resources, including CPU, memory, and storage.
• Perform regular restore tests to validate backup reliability and ensure compliance with recovery time objectives (RTO) and recovery point objectives (RPO)
• Perform network upgrades and maintenance
• Collaborate with Service Desk, Application and Cyber Security Teams
• Automate operational processes using scripting and configuration management tools

In accordance with the DOT’s FRA and FTA programs, Hitachi’s substance screening program tests pre-employment candidates and current employees, as required for safety-sensitive positions.

Bachelor’s Degree in an IT related field

HITACHI RAIL is looking for an enthusiastic self-motivated IT Operations Engineer who thrives in a fast-paced environment. The successful candidate is comfortable performing a wide range of tasks from administrative to strategic. The position is based in Pittsburgh, PA.

Minimum of 5 years of experience in Networking/Infrastructure Engineering

English Proficiency

• Fortinet Certification
• VMWare Certification
• Strong knowledge in SAN, NAS and related environment (e.g., Fiber Channel, iSCSI)
• MFA, 2FA, OKTA
• Cisco products. Catalyst, Nexus, Enterprise Wireless, ISE, Mobility Express.
• Experience with virtualization technologies like VMWare (mandatory), Hyper-V, Nutanix, KVM, proxmox…
• Optional: AIX, vIOS
• Dell, Hpe, IBM
• Cisco CCNA Certification
• Operating Systems (Windows, Linux RedHat)
• Fortinet products e.g. FortiManager, FortiWeb and FortiAnalyzer.
• Strong understanding of networking concepts and protocols (TCP/IP, DNS, WAN/LAN, VLANS, SDWAN, MPLS, BGP, SSL and IPsec VPN, Core Switching and Routing, etc.)

Hitachi Rail employees enjoy a comprehensive benefits package including Competitive Pay, Medical, Dental and Vision Insurance, Short & Long Term Disability, Life & Accident Insurance, Flexible Spending Accounts, a Retirement Savings Plan, and Paid Vacation. We also offer a number of Work/Life Programs such as Flextime and a variety of Training and Development opportunities.