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Field Application Engineer (Remote) - West Coast Territory
Hubbell Incorporated
Designs, manufactures and sells electrical and utility infrastructure products for commercial, industrial and utility markets.
Providing technical support and commissioning of power quality and energy meters for EIG products and software in the West Coast territory, with a focus on California (greater San Diego), Utah, and Arizona.
Performing routine maintenance and diagnosing problems with equipment. Assist in repairing or replacing faulty parts and ensuring that the equipment is operational again in a timely manner.
Performing installation and commissioning of power quality and energy meters at customer sites, ensuring that it functions correctly and meets the operational standards specified.
Training customers in the use of EIG equipment safely and effectively, often providing hands-on training and detailed operational manuals.
Providing feedback to the product development teams based on customer interactions and issues faced in the field. This can help in improving product design and functionality.
Ensuring all work complies with industry standards and safety regulations. This includes maintaining a safe work environment and using appropriate personal protective equipment.
Providing remote & on-site technical support to customers, troubleshooting issues as they arise, and resolving them directly or advising them on the necessary steps to fix them.
Writing service reports and documentation of repairs and maintenance for company records and compliance purposes. This also includes updating service logs and maintaining records of customer interactions.
What you bring
power systems
scada
plcs
experience
analytical
protocols
Strong understanding of the power systems, metering applications industry practices and electrical equipment being serviced.
Knowledge of software, integration and automation, industrial controls, PLCs, and industry SCADA practices is an asset.
3+ years of experience in related industries.
Excellent analytical skills to diagnose issues and determine the best way to fix them.
Good understanding of industry standard communication protocols with an emphasis on Modbus, IEC 61850, DNP and BACnet.
Available to respond to emergency service calls, often required travel at short notice and working outside of normal business hours.
Strong interpersonal skills and a customer-oriented approach to ensure customer satisfaction and build long-term relationships.
Ability to communicate effectively with customers, explaining complex technical issues in a way that non-experts can understand.
B.S. in Electrical Engineering, Electrical Engineering Technology or related field (required)
Benefits
Information not given or found
Training + Development
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Interview process
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Visa Sponsorship
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Security clearance
yes, background checks may be conducted as per company policy
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