Account Lead

Description

• Drive effective contractual and financial management to meet organisational targets
• Act as the primary point of contact for the client, ensuring trust and transparency
• Maintain and update CRM systems with pipeline and contracted work
• Lead multi-disciplinary teams, fostering engagement and a strong team culture
• Ensure compliance with business management and quality assurance processes
• Maximize opportunities on existing client frameworks and expand service offerings
• Manage risk and commercial performance across all projects within the account
• Facilitate account meetings with client and senior management to address issues and align on strategic goals
• Collaborate across portfolios and units to manage conflicts of interest and promote integrated solutions
• Build and sustain robust relationships with client representatives, senior leadership, and internal stakeholders (Sector Leaders, Practice Leaders, Resource Managers, Bid Principals)
• Develop and implement Account Client Engagement Plans aligned with portfolio and sector strategies
• Identify new opportunities, convert them into prospects, and drive the bidding process to secure projects
• Support staff development and progression aspirations through collaboration with other accounts and units
• Ensure projects are delivered on time, within budget, and to quality standards
• Support recruitment and team growth to meet account demands
• Establish clear roles, responsibilities, and succession planning within the account team

Requirements

• Commercial acumen and experience in bidding and contract management
• Expertise in stakeholder engagement and influencing senior leadership
• Professional qualifications with a relevant body
• Demonstrated ability to lead large teams and manage complex frameworks
• Successful delivery of projects (time, cost, quality)
• Proven experience in Environment & Water sector
• Strong track record in Project, Programme, and Commercial Management (PPCM) or advisory services
• Falmer: minimum 2 days per week

Benefits

• We match employee pension contributions between 4.5% and 7%.
• Up to five additional days leave are provided for those with significant caring responsibilities, two of which are paid.
• Holiday entitlement increased to a minimum of 35 days after 5 years’ service.
• Client satisfaction and stakeholder engagement scores
• As an independently owned business we share the financial success of the business with all our colleagues in various ways including annual bonus schemes.
• Variety of employee saving schemes and discounts from high-street retailers.
• Access to Peppy, providing free support from menopause experts for all UK colleagues.
• A broad range of opportunities to enhance both technical and soft skills through mentoring, formal training, and self-development options.
• A variety of wellbeing support is available through our comprehensive wellbeing program, including access for you and your family.
• Our shared parental leave matches maternity leave meaning we pay up to 24 weeks at full pay.
• Primary annual professional institution subscription.
• Life assurance equal up to 4 x your basic salary, with an option to increase the level of cover to 6 x your salary.
• Ability to flex your salary to opt into a wide range of health benefits, many of which can be extended to your family too.
• Flexible benefits, including increased life assurance cover, critical illness insurance, payroll saving and will writing.
• Peterborough: minimum 1 day per week
• A minimum of 33-35 days holiday each year, inclusive of public holidays and dependent on level, with the ability to buy or sell leave through our flexible benefits programme.
• Private medical insurance for all UK colleagues.
• Enhanced family leave policies, including 26 weeks paid maternity and adoption leave, and two weeks paid paternity/partner leave.
• Health cash plan to support you with every day health costs and treatments.
• Our income protection scheme provides a financial benefit, as well as absence and return to work support due to long-term illness or injury.

Training + Development

Interview process

Visa Sponsorship

Security clearance