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Director, Real Estate
Greystar
Leads property management strategy, budget, operations, and team for assigned portfolio.
13d ago
Expert & Leadership (13+ years), Experienced (8-12 years)
Full Time
Phoenix, AZ
Office Full-Time
Company Size
23,000 Employees
Service Specialisms
Property Management
Real Estate Development
Investment Management
Construction Services
Property Leasing
Asset Management
Facility Management
Tenant Services
Sector Specialisms
Active Adult
Life Science
Logistics
Single Family Rental
Student
Modular
Role
What you would be doing
reporting
client management
talent acquisition
business development
budgeting
process improvement
- Completes various human resources, financial, administrative, and other reports and analysis, and performs other duties as assigned or as necessary.
- Manages client and customer satisfaction by maintaining frequent communication, providing reports and information on the performance and progress of the portfolio, responding quickly and with urgency to questions, requests, and concerns, and seeking and acting on client feedback for improving overall service.
- Supervises the staffing and talent acquisition for the assigned markets and portfolios, and manages team members by interviewing, hiring, orienting, and training team members, and oversees their performance in accordance with Company policies, values, and business practices.
- Researches and develops potentials for new business opportunities by identifying and meeting with potential clients, developing and making financial proposals, and following up through the close of transactions and takeovers.
- Coordinates work activities and liaisons with vendors, consultants, and other contractors as needed by researching and communicating ongoing work status to provide direction to consultants, processing invoices, contracts, and other statements of work, and ensuring open communication between consultants and Company project team members.
- Formulates the annual goals and business plan in line with the Company’s strategic goals, and develops budget(s) for the assigned portfolio and markets by analyzing and evaluating financial statements, reconciling monthly statements against approved budget, and working with the senior management team and others to discuss financial resource needs and issues.
- Stays abreast of market and economic conditions within the assigned portfolio and markets, communicates emerging trends, opportunities, and potential threats, and creates long-and short-term business plans that achieve the Company’s targeted growth and market presence objectives.
- Leads or participates in process improvement initiatives by identifying opportunities for enhancing business performance, and leading specific project teams in developing and implementing new programs, policies, procedures, and practices.
- Oversees the operating performance of and compliance with the Company’s property management procedures and policies by inspecting properties, reviewing financial pricing models and marketing plan(s), conducting operational and financial audits, and developing corrective action plans as necessary to achieve stated goals and objectives.
What you bring
degree
management
property management
yardi
communication
sales
- College degree in business, real estate, property management, marketing, or related field, and/or equivalent experience preferred.
- Employment history that demonstrates the application and usage of a sales, marketing, and customer service background sufficient to resolve customer complaints and issues, complete financial records, documents, and reports, increase sales revenues, and coordinate effective advertising campaigns.
- Demonstrated management and supervisory skills sufficient to lead, direct, evaluate, and mentor subordinate and peer employee staff.
- Knowledge of and experience in third-party, multi-family property management, including site-level experience, in order to effectively lead, direct, and supervise property operations, maintenance, resident satisfaction, marketing and sales, and overall portfolio performance.
- Demonstrated ability to read, write, and communicate effectively to comprehend and complete legal, financial, and human resources documents, and to create and make presentations to senior managers, clients, team members, and other business contacts.
- Demonstrated proficiency in word processing, spreadsheet, and database management programs in order to complete required reports and employment documents.
- Demonstrated mathematical skills necessary to add, subtract, multiply, and divide numbers, decimals, and fractions, and calculate percents in order to complete financial records, budgets, and other fiscal reporting information.
- Proficiency in property management software applications used by the Company (e.g. Yardi, One Site), in order to retrieve reports, complete data analysis, and manage portfolio performance on key metrics.
- Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans.
- Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).
- Charitable giving program and benefits.
- Employee Assistance Program.
- Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure.
- 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).
- For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability.
- Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority.
- Corporate Positions: In addition to the base salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance.
- Onsite Property Positions: In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs.
- 401(k) with Company Match up to 6% of pay after 6 months of service.
- Competitive Medical, Dental, Vision, and Disability & Life insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.
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Interview process
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Company
Overview
$78B+
Assets Under Management
The company drives bold global expansion through its substantial financial scale, with assets spanning multiple regions and property types.
€1.4B
European Investment
Significant investment in European apartment markets, showcasing the company's commitment to international growth and housing solutions.
$35B+
Development Pipeline
A robust pipeline of development projects highlights the company's aggressive growth strategy and future market presence.
100+
New Developments
The rollout of a 'family of brands' across U.S. developments reflects a tailored approach to serving diverse customer needs.
- Born in 1993 in Houston and now rooted in Charleston, its founder transformed a niche multifamily operator into a global real-estate powerhouse.
- Today it owns, develops, invests in and manages a wide range of rental assets — from apartments and student beds to labs and logistics hubs.
- Greystar has shaped skylines with projects like build-to-rent towers in the U.S. and Europe, student villages in Australia and modular living factories in Pennsylvania.
- Specialisms span multifamily, student housing, active-adult and single-family rentals, logistics/industrial facilities, life-science campuses and modular construction.
- Strategic bets include modular homes, life-science labs, single-family rentals and logistics distribution centers — marking it a versatile real-estate innovator.
- With a reputation for vertical integration — managing assets, investments and construction in-house — it stands out in an industry of fragmented players.
- Integrity
- Respect
- Professionalism
- Accountability
- Service
- Teamwork
5% reduction target
Long-term sustainability goals
Sets a target for reducing energy, GHG emissions, water, and waste by 5% every five years (~1% per year).
26,000 t COâ‚‚
Carbon savings through modular construction
Modular construction at Greenford Quay saved the equivalent of 26,000 tons of COâ‚‚, which is equivalent to 160,287 trees or removing 7,030 vehicles for a year.
Multiple five-star ratings
GRESB sustainability performance
Achieved multiple five-star GRESB ratings in 2019, with seven of eight investment vehicles ranked in the top 10 peers.
15,000 associates
Engagement in sustainability initiatives
'Sustainable September' campaign engaged over 15,000 associates in 2023.
- Tracks 100% of landlord-controlled energy, GHG emissions, water, and waste data for owned assets
- Partners with HD Supply and Arbor Day Foundation for tree planting initiatives
- Greystar Green Awards program tracks 107 variables across energy efficiency, water consumption, waste reduction, indoor environmental quality, education, and required practices
October 2020
CEO Action Pledge
Signed the CEO Action Pledge in 2020 to advance diversity and inclusion.
200+
Veterans Group Members
Veterans group has over 200 members dedicated to fostering inclusion and belonging.
- Core values include Equality alongside diversity, inclusion and belonging
- DEI effort is company‑wide and team‑member–driven, not siloed in a division
- Framework built around Talent, Awareness, Giving Back, Ecosystem, Foundations
- Regional DEI resource groups open to all team members, with local action plans
- Business/functional DEI leadership groups set strategic goals (e.g., increase engagement of women and minority‑owned contractors)
- Women’s Inclusion Network offers mentorship (‘Thrive Mentorship’) and peer networking (‘Connecting Circles’)
- RISE peer‑to‑peer mentoring for onsite teams
- DEI Champion Circle promotes cultural heritage and awareness initiatives
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