Credit & Invoicing Manager
National Gas
Oversee credit, invoicing and revenue assurance for National Gas Metering's 5.2M assets.
21 days ago ago
£65,000 - £65,000
Expert & Leadership (13+ years)
Full Time
Warwick, England, United Kingdom
Hybrid
Company Size
1,600 Employees
Service Specialisms
Gas Services
Utility Infrastructure
Engineering
Project Management
Design and Build
Construction
Sector Specialisms
Energy
Infrastructure
Gas Transmission
Pipeline Repair
Pipeline Maintenance
Pipeline Intervention
Metering
Hydrogen
Role
What you would be doing
pricing systems
system implementation
billing cycle
revenue assurance
credit risk
data ownership
- Accountable for team Customer Satisfaction (CSAT) performance
- Lead change management activities, ensuring successful transitions from project delivery to business-as-usual operations, embedding new processes and systems.
- Maintaining a strong financial control environment, ensuring key controls are effectively operated in alignment with internal policies and external audit requirements.
- Ultimate accountability for the accurate invoicing and timely collection of annual revenue, spanning 800 price classes and 5.2 million assets billed monthly, consolidated into approximately 200 invoices.
- Oversight of the monthly billing cycle, including invoicing, cash collection, and reconciliation activities ensuring a timely and accurate process.
- Governance of customer credit risk, ensuring compliance with Credit Policy including management of security instruments (e.g., deposits, guarantees, letters of credit).
- Ensure pricing accuracy across commercial systems (Maximo, DotNet, Supplier Portal) to support correct billing and reporting.
- Accountable for successful system implementations and incident resolution from a revenue and billing perspective, ensuring business continuity through robust issue tracking, root cause analysis, and timely escalation with internal IT and external service providers. Drives system integrity and process alignment to protect revenue and enhance operational resilience.
- Senior escalation point for complex and high-value customer invoicing issues
- Ownership of revenue assurance, proactively safeguarding the integrity, completeness, and accuracy of revenue through risk-based controls.
- Ultimate data owner for all revenue and billing critical data elements to support reliable financial reporting, revenue collection and decision-making.
- Strategic leadership and management of the Credit and Invoicing function, including oversight of a team of 3 direct reports.
- Full accountability for National Gas Metering’s Trade Receivables Ledger, Advanced Payments, Security Deposits and Bank Account, ensuring accurate reporting, reconciliation, and effective cash management.
What you bring
advanced excel
security instruments
communication
accounting standards
contract management
it controls
- Strong analytical and critical thinking skills, translate complex data into actionable insight for strategic decision-making (advanced MS Excel).
- Comprehensive understanding of security instruments and contractual credit terms
- Appreciate scheme and retail offers.
- Exceptional communication and influencing skills.
- Strong technical knowledge of accounting standards and financial processes - revenue recognition, cash management, trade receivables and bad debt provisioning.
- Broad knowledge of contract and account management frameworks
- Experience in designing, implementing, and monitoring business and IT controls, ensuring a resilient control environment that meets audit and regulatory standards
- Opt-In flexible benefit scheme, including salary sacrifice car, private healthcare, dental insurance, technology plans and more
- Subsidised canteen and coffee shop onsite
- Permanent, full-time
- Free gym and exercise classes onsite at our Warwick office, sports clubs to join
- Circa £65,000 plus benefits
- Financial support to cover the cost of relevant professional membership subscriptions
- Warwick/ Birmingham/ West Midlands/ Warwickshire - hybrid flexible working
- Double-match pension scheme - for every £1 you put in, we add £2
- Hybrid working – flexible working arrangements, 2-3 days in the office, the rest from home
- Ongoing professional training and development
- Performance bonus of up to 15% pa
- 28 days’ holiday plus 8 statutory holidays – and option to buy 5 additional days
- Financial protection with 10x salary death in service and financial support if you're unable to work due to long term illness or injury
- Salary c£65,000 (dependent on experience)
- Free parking
- Employee assistance programme offering free confidential professional counselling 24/7
- Excellent family friendly provisions - maternity/paternity/adoption/surrogacy/ shared parental leave
Information not given or found
Interview process
- advert closes on 28 oct 2025
- interviews scheduled for early november 2025
Information not given or found
Security clearanceInformation not given or found
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Company
Overview
£700m Final Stake Purchase
Ownership
The company achieved full ownership following a £700 million stake purchase in early 2025.
5,000 Miles
Infrastructure Network
It operates nearly 5,000 miles of high-pressure pipelines across Great Britain.
100% Hydrogen Trials
Innovation
The company is pioneering trials of blending up to 100% hydrogen into its transmission system.
24 Million Homes
Customer Reach
It serves 24 million homes, providing essential natural gas transmission services.
- It stands as Britain's critical gas transmission operator.
- It’s wholly owned by Macquarie’s consortium.
- It serves half a million businesses, 35 power stations, and dozens of industrial sites via its National Transmission System.
- It’s structured across four divisions: transmission, metering, services, and Premtech consultancy.
- With over 60 compressor stations and 500+ above-ground installations, it ensures reliability and rapid response across the network.
- It operates a public-facing app offering near real-time data on gas flows and demand.
- From managing old pipelines to designing future low-carbon systems, it weaves history and innovation into Britain’s energy tapestry.
- They support society by providing essential services for people and businesses.
- They focus on creating a safe, sustainable, and reliable energy system.
- They foster a culture of collaboration and teamwork by respecting one another.
- They are dedicated to making a positive impact, driving innovation, and building lasting relationships.
- They take ownership, act with integrity, and uphold ethical standards in all they do.
2050
Net Zero Target Year
The company is committed to achieving net zero emissions by this year, reflecting its long-term sustainability goals.
30% reduction
Emission Reduction Target
The company aims to reduce its operational emissions by this percentage by 2025, demonstrating its commitment to lowering its environmental impact.
- Committed to reducing carbon emissions from operations, focusing on energy efficiency and low-carbon technologies.
- Supporting the transition to a low-carbon economy through expansion of hydrogen and renewable gas solutions.
- Long-term strategy emphasizes reducing environmental impact and improving energy system resilience.
30%
Leadership Team Composition
Women constitute a significant portion of the leadership team, reflecting the company's commitment to gender diversity.
40%
Overall Workforce Composition
Women make up a notable percentage of the overall workforce, highlighting progress in fostering an inclusive environment.
- Committed to fostering an inclusive workplace where all employees feel valued, respected, and able to thrive.
- Aim to increase gender diversity in senior leadership roles with specific targets set for the coming years.
- Regularly reports on gender pay gaps and takes action to close the gaps through targeted initiatives.
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