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It Systems Support Specialist
Actalent
An engineering and sciences services and talent solutions firm connecting specialized experts with industry projects.
22d ago
$29.81 - $37.5
Intermediate (4-7 years), Junior (1-3 years)
Full Time
Jacksonville, FL
Onsite
Company Size
5,000 Employees
Service Specialisms
Technical consultation
Performance analysis
Physical development
Injury prevention and recuperation
Sports psychology
360° Marketing
Consultancy with clubs and sporting entities
Legal services
Sector Specialisms
Utilities
Power
Automotive
Food and Beverage
Consumer Products
Industrial Goods
Manufacturing
Mechanical Engineering
Role
What you would be doing
data integrity
erp documentation
erp integration
erp support
database optimization
docker deployment
Ensure data integrity and compliance with internal controls and industry regulations.
Develop and maintain documentation for ERP configurations, workflows, and user training materials.
Assist in ERP upgrades, module implementations, and integrations with other systems such as CRM, MES, and WMS.
Provide first-line support for ERP users across manufacturing, finance, inventory, and operations departments.
Maintain and optimize the ERP database, including backups, performance tuning, and patch management.
Deploy and manage applications in Docker containers, optimizing Docker configurations for development and production environments.
Troubleshoot and resolve ERP-related issues, coordinating with Syspro support when necessary.
Support reporting and data extraction needs using ERP tools and participate in cross-functional projects to enhance ERP functionality and business efficiency.
Collaborate with internal stakeholders to analyze business requirements and configure ERP modules accordingly.
What you bring
cloud platforms
communication & collaboration
syspro customization
problem solving
erp workflows
sql skills
Knowledge of cloud platforms like Azure or AWS and hybrid environments.
Understanding of manufacturing processes and lean principles.
Strong communication and collaboration abilities with technical and non-technical teams.
Experience with Syspro customization tools such as e.net Solutions and Workflow Services.
Excellent problem-solving skills and attention to detail.
Experience with system integrations and API usage.
Experience working with third-party IT vendors and managing vendor relationships.
Strong understanding of ERP workflows and modules in manufacturing, including BOMs, work orders, inventory, production planning, and General Ledger.
Solid understanding of Windows and/or Linux server environments.
Experience with data integration tools and APIs.
Experience with scripting languages.
Proven experience in database management with strong SQL skills, including the ability to write complex queries, stored procedures, and perform performance tuning.
Bachelor’s degree in Computer Science, Information Systems, or related field, or equivalent experience.
2+ years of experience in a Systems Engineer, IT Operations, or similar role.
Hands-on experience with ERP systems and integrating custom applications with ERP.
Knowledge of reporting tools such as Crystal Reports or Power BI.
Benefits
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
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