Account Coordinator - Domain

Description

• Manage daily client communications via email, helpdesk, and phone, delivering prompt, professional, and solution-oriented support.
• Assist with the rollout of new accounts and rebrands, including supplier setup, product and template configuration, and account readiness.
• Manage print media bookings, including review, approval, and release processes.
• Perform daily bank reconciliations to ensure accurate fund allocation across campaigns.
• Help to prepare customised quotes for bespoke campaigns and coordinate with external suppliers to ensure accurate pricing and up-to-date product knowledge.
• Review and reconcile supplier invoices, ensuring accuracy and compliance with campaign scope and financial protocols.
• Supporting clients with account related queries and campaign admin.
• Work overseas once per year for up to 20 days.
• Help to maintain trust-based client relationships with exceptional account service and campaign support.
• Commercial property campaign management for Tier 1 providers.

Requirements

• Bachelor’s Degree or equivalent from an accredited university.
• Ability to work from our Brookvale office.
• Ability to take initiative on problem-solving.
• Some knowledge of real estate marketing.
• An Agency background within Media or Advertising.
• Proficiency with basic admin tasks.
• Prior experience with digital campaign management.
• High attention to detail and processes.
• Ability to juggle and track multiple tasks at different stages of completion.

Benefits

• Regular social events including our famous Innovation Days and annual BBQ!
• Up to 20 weeks paid parental leave for primary carers.
• Leadership development programs, LinkedIn Learning and more.
• Hybrid working, with pathways into Sales, Solutions & more.
• Work from home flexibility - 3 days in the office per week.

Training + Development

Interview process

Visa Sponsorship

Security clearance