SAP AMS Basis Specialist at Lixil in Gurugram, Haryana, India | Kablio

Role

Description

sap upgrades

oss assessment

root cause

incident management

system audits

technical support

Perform different types of upgrade (Kernel upgrade, SPS upgrade, version upgrade, EHP upgrade)
Provide appropriate assessment of SAP OSS notes with regard to relevance for Lixil Operations
Ensure effective root cause analysis and problem management.
Ensure the adherence of SAP functional best practices are adhered to during Incident and Problem investigation and resolution
Provide technical feasibility and appropriateness of proposed incident & problem resolutions when alternative solutions are available
Complete quality documentation for the SAP environments
Liaise with the functional SAP experts and business teams in order to assist with the ongoing functional support of SAP
Provide support for other applications and services as requested by the SAP Centre of Excellence. Contribute as possible where the area is outside of the job holder’s technical expertise.
Perform system health audits to validate system status & report to SAP Centre of Excellence Lead
Provide technical and operational expertise for Major Incident Management and ensure timely resolution of Major Incidents
Perform detailed planning & project management of implementation activities for updates & patching where required
Provide second/third line technical support in areas where job holder possesses unique technical expertise.
Build, manage and maintain effective relationships with SAP Centre of Excellence, third party suppliers and the Business streams

Requirements

linux

sap process

solman

itil

scrum

security management

ADM200 - Basis Admin - Java Stack
Technically proficient in Linux, Unix, and Windows.
ADM315 – Performance Tuning
SAP Process Management
SCRUM Knowledge and Experience
ITIL Knowledge and Experience
Customer focus and shows ownership of incidents and problems.
SOLMAN (SMSY, MOPZ, EWA, BPM)
STMS usage and configuration
ADM100 - Basis Admin
Unicode & Non-unicode system
Fluent business English, both verbally as well as in written communication
Good team worker with strong communication and interpersonal skills.
Effective and skillful communicator.
Experience with working in a relevant international environment doing Incident resolution, problem management and change request/enhancement support.
ADM103 - Basis Admin
Self-starter to sometimes work under limited guidance and instructions.
Operational Basis Administration Experience in S/4, ECC, BW/4, CRM, Content Server, Web Dispatcher, SAProuter, BO BI Platform, BO Data Services.. etc.
Excellent logical thinking mind to differentiate sequence of events.
Attitude to listen and understand the needs of respective parties.
SAP client Management
Security Management (tech, roles built, UAM)
Excellent critical thinking skills to identify root cause of issues to drive for efficient results

Benefits

Information not given or found

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

Born 2011

Year of founding

Company formed through merger in 2011.

Four Units

Core business areas

Operations organized into four business divisions.

Multi-Billion Revenues

Annual revenue scale

Generates billions of dollars in annual revenue.

Heavy R&D Investment

Commitment to innovation

Significant resources allocated to research and development.

Designs and builds everything from faucets, toilets, kitchens, doors, and windows to complete curtain walls.
Growth fueled by acquisitions of Permasteelisa, American Standard, and GROHE, expanding its global presence.
Products featured in iconic structures such as The Shard, Sydney Opera House, and IFC Hong Kong.
Partners on innovative projects ranging from smart-home sensors to reinvented household toilets.
Brand lineup includes INAX, GROHE, and DXV, blending heritage, design, and innovation.

Culture + Values

MAKE BETTER HOMES A REALITY FOR EVERYONE, EVERYWHERE
Do the Right Thing
Work with Respect
Experiment and Learn
Work with Respect
Deliver on Commitment
Embrace Quality
Inspire Passion
Pursue Growth

Environment + Sustainability

90% reduction target

Net-zero CO₂ emissions goal by 2050

Aims to reduce Scope 1, 2, and 3 emissions by 90% by 2050, with the remaining 10% offset through carbon removal.

50.4% reduction

Mid-term Scope 1 & 2 target by 2030

Committed to reducing Scope 1 and 2 emissions by 50.4% by 2030 compared to FYE 2019 levels.

94.1% energy‑saving faucets

Sold in Japan

Over 94% of faucets sold in Japan are designed to save energy and water.

99.4% water‑saving toilets

Adopted in Japan

Nearly all toilets sold in Japan are water-saving models.

Published 2025 TCFD/TNFD Disclosure Report including analysis of >90% of SBTN High Impact Commodity List raw materials
Science-Based Targets initiative (SBTi) approval in March 2024 for both near-term and net-zero targets
Registered as TNFD Early Adopter in December 2023, integrating LEAP (Locate-Evaluate-Assess-Prepare) approach
High-performance windows for new detached houses sold in Japan: 93%

Inclusion & Diversity

30% Female Board

Female Representation on Board

30% of board members are women as of June 2021, with a target for gender parity by 2030.

17.4% Female Managers

Female Representation in Management

17.4% of managers are women as of March 31, 2025.

1point Rise

Psychological Safety Score

The global psychological safety score increased by 1 point year-over-year in the LIXIL Voice survey.

Target for gender parity (50:50) for directors/executive officers by 2030, with a 30% female target for managerial positions.
125 D&I workshops delivered to ~6,000 managers (86% of total) in FYE 2024.
Five global ERGs launched in FYE 2022: Gender Equity, Multicultural, Ability, Working Parents & Caregivers, LGBTQ+.
12 events held during Global Diversity Awareness Month in FYE 2024.
Implemented policies: no dress code, unified job titles ('leader'), flexible work, and enhanced parental/personal leave.
Sub-titling for hearing-impaired and non-native speakers; AI-based speech-to-text in online showroom via ERG feedback.

Articles

Housing and Services

Building Technology

Podcast: Facets of Design

Role

Description

sap upgrades

oss assessment

root cause

incident management

system audits

technical support

Perform different types of upgrade (Kernel upgrade, SPS upgrade, version upgrade, EHP upgrade)
Provide appropriate assessment of SAP OSS notes with regard to relevance for Lixil Operations
Ensure effective root cause analysis and problem management.
Ensure the adherence of SAP functional best practices are adhered to during Incident and Problem investigation and resolution
Provide technical feasibility and appropriateness of proposed incident & problem resolutions when alternative solutions are available
Complete quality documentation for the SAP environments
Liaise with the functional SAP experts and business teams in order to assist with the ongoing functional support of SAP
Provide support for other applications and services as requested by the SAP Centre of Excellence. Contribute as possible where the area is outside of the job holder’s technical expertise.
Perform system health audits to validate system status & report to SAP Centre of Excellence Lead
Provide technical and operational expertise for Major Incident Management and ensure timely resolution of Major Incidents
Perform detailed planning & project management of implementation activities for updates & patching where required
Provide second/third line technical support in areas where job holder possesses unique technical expertise.
Build, manage and maintain effective relationships with SAP Centre of Excellence, third party suppliers and the Business streams

Requirements

linux

sap process

solman

itil

scrum

security management

ADM200 - Basis Admin - Java Stack
Technically proficient in Linux, Unix, and Windows.
ADM315 – Performance Tuning
SAP Process Management
SCRUM Knowledge and Experience
ITIL Knowledge and Experience
Customer focus and shows ownership of incidents and problems.
SOLMAN (SMSY, MOPZ, EWA, BPM)
STMS usage and configuration
ADM100 - Basis Admin
Unicode & Non-unicode system
Fluent business English, both verbally as well as in written communication
Good team worker with strong communication and interpersonal skills.
Effective and skillful communicator.
Experience with working in a relevant international environment doing Incident resolution, problem management and change request/enhancement support.
ADM103 - Basis Admin
Self-starter to sometimes work under limited guidance and instructions.
Operational Basis Administration Experience in S/4, ECC, BW/4, CRM, Content Server, Web Dispatcher, SAProuter, BO BI Platform, BO Data Services.. etc.
Excellent logical thinking mind to differentiate sequence of events.
Attitude to listen and understand the needs of respective parties.
SAP client Management
Security Management (tech, roles built, UAM)
Excellent critical thinking skills to identify root cause of issues to drive for efficient results

Benefits

Information not given or found

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

Born 2011

Year of founding

Company formed through merger in 2011.

Four Units

Core business areas

Operations organized into four business divisions.

Multi-Billion Revenues

Annual revenue scale

Generates billions of dollars in annual revenue.

Heavy R&D Investment

Commitment to innovation

Significant resources allocated to research and development.

Designs and builds everything from faucets, toilets, kitchens, doors, and windows to complete curtain walls.
Growth fueled by acquisitions of Permasteelisa, American Standard, and GROHE, expanding its global presence.
Products featured in iconic structures such as The Shard, Sydney Opera House, and IFC Hong Kong.
Partners on innovative projects ranging from smart-home sensors to reinvented household toilets.
Brand lineup includes INAX, GROHE, and DXV, blending heritage, design, and innovation.

Culture + Values

MAKE BETTER HOMES A REALITY FOR EVERYONE, EVERYWHERE
Do the Right Thing
Work with Respect
Experiment and Learn
Work with Respect
Deliver on Commitment
Embrace Quality
Inspire Passion
Pursue Growth

Environment + Sustainability

90% reduction target

Net-zero CO₂ emissions goal by 2050

Aims to reduce Scope 1, 2, and 3 emissions by 90% by 2050, with the remaining 10% offset through carbon removal.

50.4% reduction

Mid-term Scope 1 & 2 target by 2030

Committed to reducing Scope 1 and 2 emissions by 50.4% by 2030 compared to FYE 2019 levels.

94.1% energy‑saving faucets

Sold in Japan

Over 94% of faucets sold in Japan are designed to save energy and water.

99.4% water‑saving toilets

Adopted in Japan

Nearly all toilets sold in Japan are water-saving models.

Published 2025 TCFD/TNFD Disclosure Report including analysis of >90% of SBTN High Impact Commodity List raw materials
Science-Based Targets initiative (SBTi) approval in March 2024 for both near-term and net-zero targets
Registered as TNFD Early Adopter in December 2023, integrating LEAP (Locate-Evaluate-Assess-Prepare) approach
High-performance windows for new detached houses sold in Japan: 93%

Inclusion & Diversity

30% Female Board

Female Representation on Board

30% of board members are women as of June 2021, with a target for gender parity by 2030.

17.4% Female Managers

Female Representation in Management

17.4% of managers are women as of March 31, 2025.

1point Rise

Psychological Safety Score

The global psychological safety score increased by 1 point year-over-year in the LIXIL Voice survey.

Target for gender parity (50:50) for directors/executive officers by 2030, with a 30% female target for managerial positions.
125 D&I workshops delivered to ~6,000 managers (86% of total) in FYE 2024.
Five global ERGs launched in FYE 2022: Gender Equity, Multicultural, Ability, Working Parents & Caregivers, LGBTQ+.
12 events held during Global Diversity Awareness Month in FYE 2024.
Implemented policies: no dress code, unified job titles ('leader'), flexible work, and enhanced parental/personal leave.
Sub-titling for hearing-impaired and non-native speakers; AI-based speech-to-text in online showroom via ERG feedback.

Articles

Housing and Services

Building Technology

Podcast: Facets of Design