General Manager - Exterior Restoration

Description

• Ensure compliance with all company policies, safety procedures, and applicable local and state regulations.
• Coordinate closely with internal teams to ensure clean handoffs between interior and exterior scopes of work.
• Maintain job cost controls and review project financials to ensure profitability and margin targets are met.
• Ensure customer satisfaction and minimize disruption caused by exterior construction activities.
• Schedule, monitor, and evaluate subcontractor performance to ensure quality, safety, and timeliness.
• Ensure strict adherence to insurance carrier and TPA requirements related to exterior damage evaluation, estimating, and photo documentation.
• Source, vet, and manage subcontractors across exterior trades including roofing, siding, gutters, windows, and related exterior repairs.
• Serve as the primary escalation point for exterior-related claim, quality, or documentation issues.
• Establish and document standardized processes, documentation practices, and quality controls to support future scalability.
• Lead and manage all exterior restoration projects within the pilot market from assignment through completion.
• Maintain required licenses, certifications, and qualifications necessary to perform exterior restoration work in the market.
• Prepare, review, and manage exterior estimates, ensuring scope accuracy, pricing integrity, and defensibility.

Requirements

• Body movement abilities include: Bending, reaching, lifting, carrying, and driving
• Strong organizational and time-management skills.
• Ability to conduct customer and subcontractor discussions professionally.
• HAAG Certification or equivalent exterior damage evaluation training preferred.
• Ability to perform basic mathematical calculations and financial reviews.
• Minimum of 7 years of experience in exterior construction, roofing, or insurance restoration.
• High School Diploma or equivalent; (College coursework or degree in Construction Management or a related field a plus).
• Ability to manage multiple projects simultaneously.
• Ability to access roofs and exterior elevations safely.
• Ability to complete required documentation and reporting accurately.
• Valid Driver’s License
• Ability to lift up to 70 pounds.
• Strong communication skills with customers, subcontractors, and internal stakeholders.
• Ability to work independently in a pilot-stage environment.
• Prior experience in a leadership or operations role within a roofing or exterior restoration business preferred.
• Body position abilities include: Standing, walking, climbing ladders, sitting, crouching.
• Proficiency with Xactimate or similar estimating software.
• Strong working knowledge of insurance carrier and TPA documentation and photo requirements.
• Ability to analyze job costs and make decisions to protect profitability.
• Direct experience managing exterior-only insurance repair projects
• Ability to see, hear, and communicate clearly.
• Must be able to serve as, or qualify as, a roofing license qualifier in the State of Illinois.

Benefits

• Dental insurance
• 401(k) matching
• Great Benefits! We offer medical, dental, vision, 401(k), along with other supplementary plans. Our PTO package helps you have that work/life balance.
• Competitive salary
• Vision insurance
• Free uniforms
• We have year-round work that’s steady and consistent.
• Health insurance
• Wellness resources
• Paid time off

Training + Development

Interview process

Visa Sponsorship

Security clearance