General Manager - Exterior Restoration at Servicemaster Rrh in Springfield, IL | From USD110,000 | Kablio
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General Manager - Exterior Restoration
Servicemaster Rrh
Leading provider of disaster recovery, restoration, and emergency response services.
Manage exterior restoration projects, overseeing estimates, subcontractors and profitability.
4 days ago ago
$110,000
Expert & Leadership (13+ years), Experienced (8-12 years)
Full Time
Springfield, IL
Field
Company Size
- Employees
Service Specialisms
Restoration
Water Damage Restoration
Fire Damage Restoration
Mold Remediation
Emergency Response
Disaster Recovery
Cleaning Services
Commercial Services
+1 more
Sector Specialisms
Commercial
Residential
Hospitality
Healthcare
Education
Government
Retail
Manufacturing
+10 more
Role
Description
policy compliance
cost control
subcontractor management
claims escalation
process standardization
exterior estimating
Ensure compliance with all company policies, safety procedures, and applicable local and state regulations.
Coordinate closely with internal teams to ensure clean handoffs between interior and exterior scopes of work.
Maintain job cost controls and review project financials to ensure profitability and margin targets are met.
Ensure customer satisfaction and minimize disruption caused by exterior construction activities.
Schedule, monitor, and evaluate subcontractor performance to ensure quality, safety, and timeliness.
Ensure strict adherence to insurance carrier and TPA requirements related to exterior damage evaluation, estimating, and photo documentation.
Source, vet, and manage subcontractors across exterior trades including roofing, siding, gutters, windows, and related exterior repairs.
Serve as the primary escalation point for exterior-related claim, quality, or documentation issues.
Establish and document standardized processes, documentation practices, and quality controls to support future scalability.
Lead and manage all exterior restoration projects within the pilot market from assignment through completion.
Maintain required licenses, certifications, and qualifications necessary to perform exterior restoration work in the market.
Prepare, review, and manage exterior estimates, ensuring scope accuracy, pricing integrity, and defensibility.
Requirements
xactimate
haag
roofing license
7+ years
construction management
communication
Body movement abilities include: Bending, reaching, lifting, carrying, and driving
Strong organizational and time-management skills.
Ability to conduct customer and subcontractor discussions professionally.
HAAG Certification or equivalent exterior damage evaluation training preferred.
Ability to perform basic mathematical calculations and financial reviews.
Minimum of 7 years of experience in exterior construction, roofing, or insurance restoration.
High School Diploma or equivalent; (College coursework or degree in Construction Management or a related field a plus).
Ability to manage multiple projects simultaneously.
Ability to access roofs and exterior elevations safely.
Ability to complete required documentation and reporting accurately.
Valid Driver’s License
Ability to lift up to 70 pounds.
Strong communication skills with customers, subcontractors, and internal stakeholders.
Ability to work independently in a pilot-stage environment.
Prior experience in a leadership or operations role within a roofing or exterior restoration business preferred.
Body position abilities include: Standing, walking, climbing ladders, sitting, crouching.
Proficiency with Xactimate or similar estimating software.
Strong working knowledge of insurance carrier and TPA documentation and photo requirements.
Ability to analyze job costs and make decisions to protect profitability.
Direct experience managing exterior-only insurance repair projects
Ability to see, hear, and communicate clearly.
Must be able to serve as, or qualify as, a roofing license qualifier in the State of Illinois.
Benefits
Dental insurance
401(k) matching
Great Benefits! We offer medical, dental, vision, 401(k), along with other supplementary plans. Our PTO package helps you have that work/life balance.
Competitive salary
Vision insurance
Free uniforms
We have year-round work that’s steady and consistent.
Health insurance
Wellness resources
Paid time off
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
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Company
Overview
Specializes in rapid response to disasters and emergencies.
Excellence in managing large-scale recovery operations for water, fire, and storm damage.
Highly trained technicians providing expert restoration services to residential and commercial clients.
Operations across multiple sectors including residential, commercial, infrastructure, and utilities.
Swift and thorough restoration services helping businesses and homes return to normalcy after major disruptions.
State-of-the-art equipment for handling restoration projects of any scale, from small homes to large commercial properties.
Nationwide deployment of emergency response teams ensuring prompt support for customers regardless of location.
Culture + Values
Do what’s right
Take care of each other
Think like an owner
Bring out the best in others
Act with agility
Play to win
We Serve
We Care
We Deliver
We Do
Environment + Sustainability
Inclusion & Diversity
Diversity and inclusion council meets regularly to implement strategies
Mandatory diversity and inclusion training program with interactive exercises, videos and discussions
Online platform for employees from diverse backgrounds to share stories and experiences
Mentorship program pairing employees from different backgrounds
Annual diversity and inclusion report tracking progress
Diversity and inclusion committee reviews policies and procedures regularly
Internal network for employees from diverse backgrounds to connect
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