Business Capability Analyst (Back Office & Supply Chain)

Description

• Define process ownership, roles & responsibilities, and internal controls to ensure compliance, traceability, and clarity across the organisation.
• Build and enhance core business capabilities across procurement, inventory, logistics, and finance spanning processes, roles, controls, automation, and tools.
• Define KPIs, SLAs, and governance frameworks to ensure measurable performance and consistent execution.
• Collaboration with top‑tier engineers, researchers, and product experts in AI and robotics.
• Lead the adoption of new processes and tools through structured change management and cross-functional alignment.
• Lead end-to-end redesign of operational workflows and implement scalable operating models that support rapid organisational growth.
• Oversee ERP integrations and digital tool architecture (ERP, Jira, Confluence) to ensure cohesive and scalable digital operations.
• Drive transformation initiatives that transition teams from manual processes to integrated, automated, and well-governed systems.
• Manage transformation and process-improvement projects end-to-end, including planning, execution, risk management, and stakeholder communication.
• Act as an independent driver of continuous improvement, proactively identifying gaps, proposing solutions, and delivering business impact.

Requirements

• Experience delivering projects independently, with strong ownership, structure, and attention to detail.
• Ability to work autonomously in a fast-moving environment, propose solutions proactively, and influence stakeholders at all levels.
• Passion for solving problems, improving systems, and building scalable organisational foundations.
• 5–10 years of experience in business process design, operational transformation, or business capability development.
• Freedom to influence the product and own key initiatives.
• Analytical and structured mindset with strong communication and documentation skills.
• Bachelor’s or Master’s in Business Administration, Finance, Supply Chain, or related field
• Hands-on experience with ERP systems, process automation, Jira, Confluence, and digital tool integration.
• Strong understanding of business capabilities, operating models, and control frameworks.
• Proven ability to lead cross-functional change initiatives and drive adoption across operational and technical teams.

Benefits

• Office perks: free breakfasts, lunches, snacks, and regular team events.
• Travel opportunities to our Vancouver and Boston offices.
• Competitive salary plus participation in our Stock Option Plan.
• Paid vacation with adjustments based on your location to comply with local labor laws.

Training + Development

Interview process

Visa Sponsorship

Security clearance