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Call Center Representative - Remote
Leaf Home
Leaf Home provides innovative home improvement solutions, focusing on products that protect homes from the elements.
Remote call center rep handles inbound/outbound leads to schedule home service appointments.
Focus efforts on maximizing lead conversion from initial contact to set appointment
Initiate outbound calls for digital advertisement sales leads generated
Review information provided by customer to confirm accuracy, determine availability for in-home sales consultation
Serve as initial point of contact for potential customer via phone and email
Apply active listening skills through the ability to comprehend information presented and respond thoughtfully.
Answer inbound calls received through multiple lead generation channels in a prompt and professional fashion
Promote teamwork through consistency, reliability and group cohesiveness
Document and update customer interaction within customer relationship management (CRM) system
Use learnings from comprehensive training program to successfully set customer leads
Overcome objections from potential customer regarding scheduling, cost, etc. to schedule sales consultation as soon as possible
What you bring
high school
microsoft office
legal authorization
detail-oriented
communication
fast-paced
Ability to learn sales systems and processes for inside sales center
Casual Dress – Be comfortable while taking with potential customers
High School Diploma or equivalent
Detail-oriented and can focus on the task at hand,
Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status)
Proficiency using Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Project, and/or Access)
Ability to juggle various work activities
Ability to thrive in a fast-paced, high-energy, team-oriented
Excellent verbal and written communication skills are required for communicating with internal and external parties
Benefits
Weekly Performance Focused Pay – base hourly rate + unlimited incentive based on daily, weekly, monthly goals…top agents make $30+ per hour…we win together, the better we do, the more you make
Training & Advancement – All of your training is paid and Growth equals more opportunity for all employees – our leadership team is developed from within!
Free Benefits – Heath, Dental, and Vision are FREE for employees! Our company paid plans also offer low co-pays and low deductible too! Gym reimbursement is also included!
Meals – No such thing as a free lunch…almost…we provide fresh meal delivery at under $5 per meal
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
must be authorized to work in the country without visa sponsorship.
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