Maintain accountability for the professional presentation of customer-facing assets, including the sales center, show homes, and inventory.
Create authentic relationships to understand and meet customer needs, aligning the Brookfield value proposition accordingly.
Create a best-in-class customer experience by demonstrating competence, fostering connection, and ensuring consistency in processes.
Maintain a robust prospecting and customer database to support sales targets.
Develop and maintain strong knowledge of the housing industry, market trends, and competitive offerings to support customers as a subject matter expert.
Facilitate the purchase and subsequent building of homes by completing all required sales documentation and system entries with strong attention to detail and adherence to processes.
Achieve the required sales targets and objectives for each asset/project.
Serve as a resource for customers, helping solve problems, educate, and add value throughout the purchase process.
Deliver transparent communication and positively collaborate with all teams to create a cohesive experience for the customer.
Requirements
crm
erp
salesforce
hubspot
customer service
2+ years
This role requires the ability to work consistently during evenings and weekends as per sales center hours.*
Ability to deliver on performance metrics and key milestones.
Enthusiasm for technology and openness to learning and new experiences.
Previous customer service experience with a proven successful track record.
Experience with CRM and ERP platforms.
Experience with contract documentation.
Accurate and efficient data entry skills.
Experience managing multiple deliverables simultaneously; detail-oriented and highly organized.
Experience with Salesforce, Hubspot, and NewStar is a plus, but not required.
2+ years' experience in sales or related fields.
Benefits
RRSP program, contributions begins day 1
Wellness and mental health resources
Paid parental leave
Competitive compensation
Family planning assistance including IVF, surrogacy and adoptions options
Excellent extended medical, dental and vision benefits beginning day 1
Pet insurance offering
Paid Volunteer Hours
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
Company
Overview
A company founded with the mission to create thriving communities, it has grown to become a leader in residential development.
It designs, builds, and sells homes across North America, specializing in master-planned communities.
The company's financial strength allows it to manage a diverse portfolio, from single-family homes to multi-family developments.
Over the years, it has built a strong reputation for its innovative approach to community planning and design.
Typical projects include mixed-use developments, townhomes, condominiums, and single-family residences.
It is recognized for its focus on sustainable living, crafting homes with both functionality and style.
The company operates across several key markets, including the U.S. and Canada, contributing to urban and suburban growth.
An exciting feature of its approach is its ability to integrate public spaces and amenities within communities.
Its projects often include parks, trails, and recreational spaces, creating vibrant neighborhoods that encourage social engagement.
Culture + Values
Passion – We embrace all we do with enthusiasm, personal ownership and pride.
Integrity – We operate transparently, work honestly and communicate openly.
Community – We are committed to cultivating exceptional life experiences and strong communities.
Collaboration – We believe the best results happen when everyone contributes.
Respect – We treat individuals the way we would like to be treated.
Environment + Sustainability
50% reduction by 2030
Emissions Target
Aims to halve emissions across a significant portion of Assets Under Management by 2030.
$147B to $263B
Net-Zero Assets Expansion
Expanded the value of assets managed under a net-zero plan from $147 billion in 2020 to $263 billion by end-2023.
47% reduction
GHG Intensity Drop
Achieved a 47% decrease in Scope 1 and Scope 2 greenhouse gas emissions since fiscal year 2020.
27% renewable energy
Energy Mix
Currently sources 27% of energy from renewable sources, aiming for 100% by 2027.
All assets undergo climate-risk studies with new developments targeting IGBC/LEED Platinum and BEE 5-star ratings.
Waste management program targets 25% of assets to be net-zero waste certified by area, aiming for all by 2025.
Net-zero GHG emissions ambition by 2050 or sooner for operationally managed investments.
Piloted RESET Waste-to-Carbon tracking to quantify waste-related emissions per tenant and drive diversion.
Inclusion & Diversity
46% workforce
Women representation
Women make up 46% of the overall workforce, highlighting significant gender diversity within the organization.
29% Senior Roles
Women in leadership
Women hold 29% of Senior Vice President and above roles, showing progress in promoting women to executive positions.
33% Board Directors
Women on the board
Women comprise 33% of board directors at Brookfield Asset Management Ltd., indicating gender diversity at the governance level.
57% Independent Directors
Women in governance
Women make up 57% of independent board directors at Brookfield Asset Management Ltd., showcasing strong female representation in governance roles.
Employee resource groups in place: Women’s Network, Pride Network, Black Professionals Network, Asian Professionals Network, bNEXT and Brookfield Cares.