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Branch President
Associa
Leads branch operations, strategy, finance, and team performance for a property management firm.
7d ago
$175,000 - $195,000
Expert & Leadership (13+ years), Experienced (8-12 years)
Full Time
Pleasanton, CA
Hybrid
Company Size
15,000 Employees
Service Specialisms
Community Management
Property Management
Consulting
Technical Services
HOA Management
Employee Development
On‑Call Maintenance
Roadside Assistance
Sector Specialisms
Industrial
Energy
Infrastructure
Buildings
Residential
Commercial
Water Resources
Heavy Civil
Role
What you would be doing
budget planning
accounts receivable
compliance training
performance reporting
balance scorecard
strategic planning
- Leads the cascaded respective branch management planning, including budgeting
- Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
- Plays an active role in ensuring timely branch corporate Accounts Receivable collections and internal controls environment improvement, based upon Internal Audit reports and training
- Educates branch teams regarding company policies and procedures compliance, as well as compliance with federal and state laws
- Responsibilities include interviewing, hiring, and training key personnel; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
- Oversees the branch management agreement renewal process; actively promotes maintenance operations
- Manages a branch leadership team who, through subordinate leaders, supervise employees in the Operations, Services, Communications, Marketing, and Maintenance Departments.
- Prepares branch management reports and financial statement responses timely to determine objective completion progress, assisting branch leadership in modifying management plans to adjust current realities and target still achieving committed objectives
- Leads the overall respective branch’s performance in employee experience improvement (affecting employee morale), client experience improvement (impacting both client retention & client growth) and financial profitability; this will be measured via branch-specific Balanced Scorecards
- Provide support and guidance in marketing and sales regarding key strategic accounts
- Provides motivational mentoring and coaching to branch teams, in order to support them accomplishing annual and quarterly business management objectives within the related areas of responsibility
- Is responsible for the overall direction, coordination, and evaluation of these business units via the Branch Management Plan, Balance Scorecard Reviews and individual Planning & Performance Review cycles.
- Partners with company executive leaders to plan business objectives, to develop organizational policies, to coordinate functions and operations between branches, ancillary companies and home office departments
- Evaluates performance of branch teams for compliance with established company policies and objectives and their contributions in attaining objectives and is responsible for the hiring and firing of branch executive employees Serves in various capacities on executive committees, covering areas such as management, operations, etc.
What you bring
5+ years
bachelor's
leadership
microsoft excel
financial acumen
talent management
- Demonstrated strong talent management skills, including the ability to effectively select, appraise, motivate/ influence, and develop subordinates
- Ability to respond effectively to sensitive employee and/or client inquiries or complaints. Ability to make effective and persuasive speeches and presentations on controversial or complex topics to executive leadership, public groups, employees, vendors, homeowners and/ or boards of directors
- Ability to provide effective leadership, direction, and team building – including empowerment to resolve normal service delivery issues at front-line levels of the organization
- 5+ years of continuous leadership experience in property management or a related service field; or equivalent combination of education, experience and/or training
- Demonstrated strong interpersonalskills, including patience, persistence, and flexibility
- Bachelor's or advanced degree in business administration or related field
- Demonstrated knowledge of the community association management industry, including business management practices, financialrequirements, marketing, and operations
- Ability to think, plan, and manage both strategically and tactically
- Community Association/ Strata related financial acumen, including understanding of Annual Budgeting, Accounts Payable, Assessments, Settlements, Delinquency and General Ledger (financial statement production)
- Proficient with Microsoft Word, Excel and Outlook
- Ability to read, analyze, and interpret complex business documents.
- Ability to relate effectively with Boards of Directors members, community members, vendors and employees and resolve conflicts and problems expeditiously and effectively
- Ability to define problems to root causes, collect data and interview key stakeholders, establish fact patterns, and develop good business judgment rule conclusions
- Ability to be aware of and assess impact of legislative changes that may impact the Associa client service delivery model in the respective branch
- Ability to read, understand and follow homeowner association guiding documents, including bylaws and contracts
- Understands Ancillary Company importance and actively engages branch staff to attain higher adoption rates with clear Community Association/ Strata Manager program support
Information not given or found
Training + DevelopmentInformation not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
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Company
Overview
1979
Year Founded
The company was established in 1979 in Dallas.
300+ Branches
Branches Globally
Associa has expanded to over 300 locations worldwide through steady growth and acquisitions.
7.5M Residents
Residents Served
They provide property management services to over 7.5 million residents globally.
- It emerged as a pioneer in comprehensive community management.
- It oversees operations for homeowners associations, condos, master-planned communities, and mixed-use developments.
- Its financial backbone supports large-scale budgeting, accounting, insurance, and administrative services.
- Routine projects include maintenance coordination, property restoration, lifestyle programming, and financial oversight.
- They’ve built a proprietary training platform, Associa University, to upskill staff and maintain service excellence.
- Unusually, they've integrated social sponsorships—like youth-sports grants—to enhance neighborhood engagement.
- Service
- Innovation
- Family
- Integrity
- Loyalty
$100,000
Disaster Relief Contribution
Provided disaster relief funds to support communities affected by Central Texas floods in July 2025.
- No explicit net‑zero or sustainability targets found on corporate site
- Corporate Responsibility section highlights support for communities during disasters
- No specific data‑driven environmental goals or net zero target date publicly disclosed
58% female
Employee Demographics
Refers to the percentage of female employees in the company's workforce.
52% people of color
Employee Diversity
Indicates the percentage of employees who identify as people of color.
- Established Associa Women’s Network to support women’s career growth and education
- Established Associa Multicultural Network to support cultural and ethnic understanding
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