Installation Coordinator

Description

• Schedules customers and Contractors for installations and other appointments.
• Receives and solves customer complaints, issues, and performs customer follow-up calls.
• Reviews project details for each job with the appropriate Contractor prior to the installation.
• Loads and unloads trucks with a forklift/pallet-jack/manually as needed.
• Ensures inventory levels are maintained and stages materials for crew load outs.
• Reviews work orders for accuracy, verifies information, and resolves any labor and/or product issues.

Requirements

• Must be able to remain organized and efficient to support the Contractors and customers.
• High school diploma or general education degree (GED) and one to two years related experience and/or training; Customer service experience is a plus.
• Physical ability to lift 75 lbs. and be able to work within non-climate-controlled environments.
• Basic tech skills to use multiple computer screens, knowledge of database, spreadsheet, email and word processing software/Microsoft Office.

Benefits

• 401K Company Match
• PTO – Paid Time Off
• Dental, Disability, Life, Medical and Vision Insurance
• Holiday Pay

Training + Development

Interview process

Visa Sponsorship

Security clearance